Customer Success Lead - Mid-Enterprise

Customer Success Lead - Mid-Enterprise

Full-Time No working from home possible
United States Digital Space LLC

At a Glance

  • Tasks: Lead a team to ensure top-notch customer engagement and success for high-growth clients.
  • Company: Join Klaviyo, a leader in customer success with a vibrant team culture.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic environment with excellent career advancement potential.
  • Why this job: Make a real difference by helping strategic customers thrive and succeed.
  • Qualifications: Experience in customer success management and strong leadership skills.

Klaviyos is seeking a Manager, Customer Success - Mid-Enterprise to lead a team of Customer Success Managers delivering a high-touch, proactive engagement model for our most strategic and high-growth customers in the Mid-Enterprise segment.

You will report into the Senior-Director for EMEA Customer Success and partner with the Director for Large Enterprise Customer Success, Sales, Professional Services, Support, Product, Solution Architects, Onboarding, Renewal Management, and Partner Success.

Customer Success Lead - Mid-Enterprise employer: United States Digital Space LLC

United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.

United States Digital Space LLC

Contact Details:

United States Digital Space LLC Recruitment Team

We think you need these skills to ace Customer Success Lead - Mid-Enterprise

Team Leadership
Customer Engagement
Proactive Communication
Strategic Thinking
Collaboration
Relationship Management
Problem-Solving Skills