At a Glance
- Tasks: Build and test automated lab workflows using cutting-edge technology.
- Company: Join a pioneering company transforming life sciences through automation.
- Benefits: Competitive salary, health insurance, remote work options, and personal development opportunities.
- Other info: Dynamic team culture with fun activities and excellent career growth potential.
- Why this job: Make a real impact in science while working with innovative robotics and automation.
- Qualifications: Degree or experience in automation, robotics, or related fields; Python skills preferred.
The predicted salary is between 61200 - 74800 £ per year.
At the company, we're on a mission to transform how scientists work by making automation accessible to every lab in the world. We believe that by giving labs the power to automate, we can unlock discoveries that will shape the future of life sciences—from diagnostics and drug discovery to synthetic biology.
But we’re more than just a company disrupting the industry, we're a team of innovators, problem-solvers, and creators passionate about empowering scientists. Our LINQ platform combines hardware and software to streamline workflows, making lab automation fast, flexible, and affordable. This means our customers can focus on groundbreaking research, while we take care of the rest.
Why Work at the company?
- Impact: Your work will directly contribute to advancements in science and medicine, supporting labs around the globe as they push boundaries in research and innovation.
- Innovation: You’ll be part of a team solving complex problems using cutting-edge technology.
- Growth: We invest in our people through hands-on experience, professional development, or collaborative projects.
- Community: Join a diverse, passionate team that values collaboration.
Why is this role important for the company?
As an Automation Engineer, you will help turn customer workflows into reliable automated systems. You will work at the intersection of robotics, software, hardware, and laboratory instrumentation, supporting the configuration, testing, troubleshooting, and documentation of automated workflows on the company’s LINQ platform.
In this role you will be responsible for:
- Building, configuring and testing automated lab workflows using the company’s LINQ platform.
- Integrating laboratory instruments such as liquid handlers, incubators, plate readers, centrifuges, and robotic devices.
- Writing and executing test scripts to check that workflows are reliable, repeatable, and ready for customer use.
- Troubleshooting hardware, software, and process issues during system commissioning.
- Supporting customer training and helping users understand how to operate automated workflows safely and effectively.
- Translating customer needs into clear technical requirements for product, engineering, and delivery teams.
- Creating and maintaining technical documentation, including test records, workflow descriptions, risk assessments, safety documentation, and system notes.
- Supporting project delivery from design and scoping through to installation, testing, and handover.
What it takes:
- A degree in a relevant discipline, or equivalent practical experience in automation engineering, mechatronics, robotics, electrical engineering, mechanical engineering, computer science, biomedical engineering, or a similar technical field.
- A strong interest in robotics, automation, hardware/software integration, or laboratory technology.
- Experience with Python, scripting, test automation, or technical troubleshooting.
- A practical, hands-on approach to solving problems.
- The ability to communicate technical ideas clearly to both technical and non-technical people.
- Curiosity, attention to detail, and a willingness to learn quickly.
- Availability to be based in or travel regularly to Frankfurt am Main.
- Willingness to travel to customer sites in Germany and occasionally across Europe as needed.
- English language skills.
Nice to haves:
- Experience with lab automation, liquid handlers, plate readers, incubators, or similar benchtop equipment.
- Familiarity with CAD, wiring diagrams, system layouts, or technical drawings.
- Experience using tools such as Jira, Asana, GitHub, or similar project/task tracking systems.
- Knowledge of life science workflows, laboratory environments, or regulated/validated systems.
- Experience with robotics, PLCs, sensors, actuators, motion systems, or industrial automation.
What gets us excited?
We’re passionate about the future of Technology and Automation and our growing success is built upon like-minded individuals who share our passion. If this sounds like a good fit and you have ticked the right boxes, you will love having the opportunity to build something that immediately adds value.
We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Discrimination of any kind based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is strictly prohibited.
Team Benefits:
- Vitality Health Insurance
- Eye Care
- Salary Sacrifice - EV
- Salary Sacrifice - Bike & Tech
- Wellbeing & Support
- Wellbeing & Development Allowance
- Spill & Employee Assistance Programme
- Additional Leave
- Pension Scheme
- Group Life & Critical Illness cover
Customer Success Engineer (Automation Engineer) employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Engineer (Automation Engineer)
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like United States Digital Space LLC!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Customer Success Engineer (Automation Engineer) position at United States Digital Space LLC, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when United States Digital Space LLC is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Customer Success Engineer (Automation Engineer) role at United States Digital Space LLC!
We think you need these skills to ace Customer Success Engineer (Automation Engineer)
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to United States Digital Space LLC and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at United States Digital Space LLC
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to United States Digital Space LLC.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at United States Digital Space LLC, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
