At a Glance
- Tasks: Help restaurants thrive by managing customer relationships and driving sales growth.
- Company: Join a dynamic team at a leading restaurant platform company.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for personal growth.
- Other info: Collaborative culture with a focus on diversity and inclusion.
- Why this job: Make a real impact in the restaurant industry while embracing technology and innovation.
- Qualifications: Sales experience with a passion for technology and strong communication skills.
the company is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Customer Growth Sales team is a growing and dynamic team at the company, focused on helping our existing customers unlock the full value of the the company ecosystem. You'll be working with current the company POS customers - managing the full sales cycle from outbound prospecting to close, while also acting as a trusted partner to the accounts in your portfolio.
This is a Hybrid role with 2 days a week in our Central London office
About this roll* (Responsibilities)
- Work with existing the company POS customers to identify opportunities to expand their product offering, drive revenue growth, and deepen their relationship with the company.
- Own the full sales cycle: outbound prospecting, discovery, video demos, value proposition creation, negotiation, and close.
- Manage a portfolio of accounts, building long-term relationships and acting as a consultative partner - not just a salesperson.
- Balance proactive sales activity with reactive customer support: this role involves resolving certain customer issues, escalating technical problems to our Care and Integrations teams, and tracking cases through to resolution. If you find this kind of work tedious, this probably isn't the role for you - we see it as core to building trust with our customers.
- Use data and reporting tools to analyse your territory, identify upsell opportunities, and prioritise your time effectively.
- Actively explore and integrate technology and AI tools into your workflow to work smarter and more efficiently.
- Be held to goals across monthly sales revenue and activity metrics.
- Maintain accurate pipeline and activity records in Salesforce CRM.
- Understand the competitive landscape and position the company products accordingly.
- Collaborate with the New Business, Services, and Implementation teams to ensure customer expectations are met.
Do you have the right ingredients*? (Requirements)
- Experience in a sales role with a track record of meeting and exceeding targets - B2B or SaaS experience preferred.
- Comfortable owning both the commercial and operational sides of customer relationships: you don't just close deals, you follow through.
- Analytically minded: you use data to prioritise, spot patterns, and back up your recommendations to customers.
- A genuine enthusiasm for technology and AI - you actively look for ways to integrate new tools into how you work, and you get excited about what technology can do for your customers' businesses.
- Excellent written and verbal communication, with the ability to engage confidently with customers and internal stakeholders alike.
- Strong organisation and time management - you can context-switch between a sales call, a customer escalation, and a pipeline review without dropping the ball.
- A collaborative mindset: the culture on this team is competitive and results-driven, but we win together.
- A consultative approach - you help customers think differently about their business, not just sell them a product.
Special Sauce* (Nonessential Skills/Nice to Haves)
- Experience with Salesforce CRM
- Experience in account management or customer success alongside sales - you understand what it means to nurture a relationship over time, not just win it.
- Sandler Sales Training or similar methodology
- Restaurant industry or hospitality tech experience
- Experience selling to SMB customers
AI at the company
At the company, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/the_company-benefits.
How the company Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-the_company
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At the company, our employees are our secret ingredient—when they thrive, we thrive.The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-the_company.
the company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact.
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Growth Sales Account Executive employer: United States Digital Space LLC
United States Digital Space LLC is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Greater London. With a strong focus on employee well-being and flexible work options, we provide ample opportunities for professional growth and development, making it an ideal environment for those looking to make a meaningful impact in the field of AI-enabled SaaS engineering.
Contact Details:
United States Digital Space LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Sales Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Growth Sales Account Executive at United States Digital Space LLC, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including United States Digital Space LLC. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Growth Sales Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Growth Sales Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for United States Digital Space LLC:When writing your cover letter, make sure to tailor your message specifically for United States Digital Space LLC. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at United States Digital Space LLC
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show United States Digital Space LLC that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show United States Digital Space LLC that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with United States Digital Space LLC’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
