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- Tasks: Lead a team supporting adults with learning disabilities and complex needs in Exeter.
- Company: Join United Response, a national charity dedicated to empowering individuals with disabilities.
- Benefits: Enjoy 20 days paid leave, fully paid training, and staff discounts.
- Why this job: Make a real impact while working in a supportive and fulfilling environment.
- Qualifications: GCSE or equivalent, strong communication skills, and a full UK driving licence required.
- Other info: Evening and weekend shifts are part of the role; experience with Deaf individuals is a plus.
Location: Exeter
Salary: £13.65 per hour
Welcome Bonus: £250 for new starters (T&Cs apply)
Job Type: Permanent / Full time
Education: GCSE or equivalent
About Us: United Response is looking for an experienced and motivated Team Leader to join our supported living services in Exeter. This is an excellent opportunity to lead a dedicated team supporting adults with learning disabilities, autism, and complex needs, including Deaf individuals, in both home and community settings. As a national disability charity, we are committed to ensuring the people we support live fulfilling, independent lives. Our focus is on person-centred, empowering care that enables people to reach their goals.
About the role: As a Team Leader, you will support the Service Manager with the day-to-day running of the service while also providing direct, hands-on support. You'll be responsible for supervising staff, managing rotas, overseeing support plans, liaising with families and external agencies, and ensuring high standards of care are maintained at all times.
About you: You will need to be confident in mentoring team members, have strong organisational and communication skills, and be comfortable using IT systems. You must also hold a full UK driving licence and be flexible with working hours, including some evenings, weekends and bank holidays. The people we support in Exmouth have a range of needs and interests, and many are active in the local community. Experience supporting Deaf people or a willingness to learn sign language would be highly valued.
Benefits:
- 20 days' paid annual leave plus 8 bank holidays (pro rata for part time), increasing with service
- Fully paid training and access to recognised qualifications
- Pension contribution
- Cycle to work scheme and season ticket loan
- Occupational health, counselling, and wellbeing services
- Life assurance scheme (2x basic salary)
- Staff discounts and Blue Light Card eligibility
Please Note: This role will involve evening, weekend, and bank holiday shifts, as well as sleep-in shifts.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities.
Team Leader employer: United Response
Contact Detail:
United Response Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to empower individuals with learning disabilities and complex needs will show your commitment to the role and align with our values at StudySmarter.
✨Tip Number 2
Highlight any experience you have in mentoring or supervising teams. Being able to demonstrate your leadership skills and how you've successfully managed a team in the past will make you stand out as a candidate.
✨Tip Number 3
If you have experience working with Deaf individuals or are willing to learn sign language, make sure to mention this. It’s a valuable skill that can greatly enhance the support we provide to our clients.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role involves evenings, weekends, and bank holidays, showing your willingness to adapt will demonstrate your commitment to the position.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and support roles, particularly with individuals with learning disabilities or complex needs. Use specific examples to demonstrate your skills in mentoring, communication, and organisation.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with disabilities. Mention your understanding of person-centred care and how your values align with those of United Response. Be sure to address the specific requirements mentioned in the job description.
Highlight Relevant Qualifications: If you have any qualifications related to health and social care, make sure to include them. Also, mention any training or experience you have with Deaf individuals or your willingness to learn sign language, as this is highly valued for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Team Leader position.
How to prepare for a job interview at United Response
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, highlighting your mentoring and organisational skills.
✨Understand the Role's Requirements
Familiarise yourself with the job description and the specific needs of the individuals you will be supporting. Be prepared to discuss how your experience aligns with their requirements, especially regarding supporting adults with learning disabilities and autism.
✨Communicate Your Flexibility
Since the role involves working evenings, weekends, and bank holidays, it's important to convey your flexibility. Discuss your availability and willingness to adapt to the needs of the service, which shows your commitment to the role.
✨Express Willingness to Learn
If you lack experience with Deaf individuals or sign language, express your eagerness to learn. Highlight any relevant training or courses you are willing to undertake, demonstrating your dedication to providing inclusive support.
