At a Glance
- Tasks: Lead a passionate team to provide exceptional support for individuals with learning disabilities and mental health needs.
- Company: Join United Response, a respected charity dedicated to empowering individuals in our communities.
- Benefits: Enjoy generous leave, enhanced pay, free training, and discounts on shopping and travel.
- Other info: Flexible hours with opportunities for career growth and a culture of inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience as a CQC Registered Manager in learning disability services is essential.
The predicted salary is between 36000 - 44000 £ per year.
Location: London/Oxfordshire/Buckinghamshire
Hours: 37.5
Salary: £44,000
Contract: Permanent
Applicants must have the legal right to work in the UK and be currently resident within the United Kingdom. Visa sponsorship is not available for this role.
Are you a hands-on, high-energy experienced Learning Disability & Mental Health Registered Manager, who thrives in a fast-paced environment? Do you walk the walk, not just talk about great leadership and quality care? We’re looking for someone exceptional to lead from the front, drive excellence, and bring passion, creativity, and resilience to a service in need with huge potential.
Key Responsibilities
- Provide strong leadership and day-to-day management of the service, ensuring high quality, person-centred support.
- Hold CQC Registered Manager status and ensure compliance with all regulatory, statutory and organisational standards.
- Lead, develop and motivate the staff team through effective supervision, recruitment and performance management.
- Drive continuous improvement in quality, practice and service outcomes.
- Manage service budgets and ensure financial processes are followed.
- Build positive relationships with families, commissioners and partner agencies.
- Ensure safeguarding, risk management and quality assurance processes are robust and effective.
What We Are Looking For
We are seeking an experienced Registered Manager with a strong track record in learning disability services who can lead teams, strengthen practice and support services to reach their full potential. You will need to demonstrate your skills and experience as follows:
- Previous experience as a CQC Registered Manager within learning disability services, with genuine enthusiasm and drive for delivering outstanding support.
- Strong knowledge of CQC regulations and quality standards and a track record of effectively embedding these within service delivery.
- Strong leadership and practice skills, with confidence and credibility in managing complex services.
- Track record of supporting services to gain better CQC ratings.
- Proven ability to lead, motivate and develop teams.
- Experience improving service quality and embedding good practice.
- Confidence managing complex situations with professionalism and integrity.
- Energy, resilience and a hands-on leadership style.
- Experience managing and developing large, diverse teams, including both new and highly experienced staff members.
- Expertise in assessment and transition planning, ensuring robust, safe, and well-considered moves for those we support.
- Creativity and vision to lead service development, introducing new ideas thoughtfully and at a pace that supports people and staff alike.
- Ability to motivate, develop, and support teams, while confidently addressing skills gaps or performance issues when needed.
- Resilience and readiness to hit the ground running, bringing energy and focus to a challenging and rewarding environment.
- Collaborative approach, knowing when to seek support and use available resources effectively.
- Commitment to continuous improvement, with proven experience in implementing and sustaining quality enhancements across services.
- Hands-on leadership style, leading by example, staying present, engaged, and responsive to the day-to-day needs of the service.
- Courage and integrity to challenge issues, address complex situations, and maintain balance and professionalism throughout.
If you’re someone who thrives on making a difference, keeps multiple priorities moving with skill and humour, and is deeply committed to delivering outstanding support, this is the role for you. We are looking for a committed and passionate manager who can build on this potential, support the team to grow and ensure the people we support live fulfilling and meaningful lives.
This role requires flexibility and may include some weekend working and participation in an on-call rota.
In return, we will help you build a rewarding career along with the following benefits:
- Enhanced company sick and maternity/paternity pay.
- Access to Blue Light Discount Card and Costco membership.
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services.
- Two wellbeing days per year.
- Fully paid training and access to nationally recognised qualifications/apprenticeships.
- Generous annual leave allowance, so you can balance your work and personal life.
- Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
- Work place pension scheme.
- Long service awards recognising loyalty to the people we support and the organisation.
- Travel to work scheme (season ticket loan).
- Access to an online shopping platform with discounts from over 3,500 retailers.
United Response is not just a social care provider, we're a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Connected, Empowered, Driven and Bold.
United Response’s culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone, regardless of background, feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria. This role is subject to a DBS check, the cost of which will be covered by United Response.
Registered Service Manager employer: United Response
United Response is an exceptional employer that prioritises the well-being and development of its staff while making a significant impact in the community. With a supportive work culture, competitive salary, enhanced sick pay, and access to ongoing training, employees are empowered to grow both personally and professionally in the vibrant town of Redruth. Join us to not only build futures for those we support but also to cultivate your own career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at United Response.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from United Response!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like United Response, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at United Response or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered Service Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to United Response:Before hitting send, make sure to tailor your application specifically to United Response! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at United Response
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
