Director of Quality, Clinical Governance and Risk

Job Title: Director of Quality, Clinical Governance and Risk

Location: Remote (with London meetings possibly once a month plus service visits)

Hours: 35 hours per week

Salary: Circa £100,000

Key Purpose of the Role

As the Director of Quality, Clinical Governance, and Risk, you will be the cornerstone of excellence within our organisation. You will set and maintain the highest standards for the quality of services we provide to the people we support. Your role will encompass a comprehensive quality assurance process, including observation, auditing, adverse event analysis, data triangulation, coaching, and ensuring adherence to our standards and policies.

Essential Criteria

• A relevant degree or equivalent professional qualification in healthcare, social care, governance, or risk management, or a postgraduate qualification in healthcare or quality-related disciplines.
• Expertise in health and wellbeing within the context of social care or health organisations, with proven experience in a similar role.
• In-depth knowledge and experience in quality assurance, regulation, audit, and data analysis.
• A track record of influencing behaviour across large multi-disciplinary environments, including frontline workers and managers.
• Comprehensive understanding of current health and social care legislation.
• Ideally, knowledge of the PBS competency framework, standards of practice, and trauma-informed care.

Desirable:

• A postgraduate qualification in leadership, governance, quality, or risk management.
• Membership of a relevant professional body (e.g., Institute of Risk Management, CQI).

Benefits

At United Response, we recognise and reward your contribution with:

• Annual Leave: 25 days of paid leave plus 8 bank holidays (pro-rated for part-time roles).
• Career Development: Fully funded training and recognised qualifications.
• Financial Security: Pension and life assurance benefits, alongside enhanced maternity and paternity pay.
• Wellbeing Support: Free access to occupational health, physiotherapy, and counselling services.
• Health: Private healthcare provision.
• Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
• Discounts: Savings at over 3,500 retailers via our online shopping platform.
• Travel Support: Season ticket loans for commuting.
• Referral Incentives: Rewards for introducing friends to our team.

About Us

United Response is a leading national charity, passionate about empowering individuals to lead fulfilling lives. We are committed to promoting independence, inclusivity, and equality for all, breaking barriers to ensure everyone can live, work, and socialise in their communities. Our core values – Creativity, Strength, Honesty, Responsiveness, and Unity – drive everything we do.

Equal Opportunity Employer

As a Disability Confident Leader, United Response is committed to creating an inclusive recruitment process. We guarantee interviews for disabled applicants who meet the minimum criteria. If you require assistance with your application, please contact .

Important Information

This role is subject to a DBS check, with costs covered by United Response. Please note that we may close this vacancy early if we receive sufficient applications.

Apply now to join our dedicated team and make a lasting impact!

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