At a Glance
- Tasks: Coordinate deliveries, manage transport activities, and ensure excellent customer service.
- Company: Join United Rentals, the leading equipment rental company in Europe.
- Benefits: Dynamic work environment, personal growth opportunities, and a thorough training programme.
- Other info: Diverse and inclusive workplace with room for your innovative ideas.
- Why this job: Be part of a fast-growing team and make a real impact in logistics.
- Qualifications: Experience in logistics or transport planning is a plus; strong IT skills required.
The predicted salary is between 31500 - 38500 £ per year.
Looking to turn a new leaf? Join our fast-growing, dynamic company anywhere in Europe!
Location: Brigg
The Role:
We are looking for an organised and customer-focused Dispatcher / Transport Planner to join our team. This is a key operational role responsible for coordinating deliveries and collections, planning transport activities, supporting fleet compliance, and ensuring excellent customer service throughout the dispatch process.
Working closely with the Field Service Foreman (FSF) and Branch Operations Manager (BOM), you will play a vital role in ensuring equipment is delivered and collected efficiently, safely, and in line with customer requirements and transport regulations.
Key Responsibilities:
- Delivery Planning
- Plan and coordinate all customer deliveries and pick-ups.
- Liaise directly with customers to agree delivery and collection times, site access requirements, and project-specific needs.
- Collect and complete transport and on-site agreements.
- Coordinate fuel management activities for customers.
- Plan internal equipment transfers between branches.
- Arrange external non-rental transfers between suppliers and branches.
- Purchasing & Operational Support
- Raise orders and arrange project-related services, including transport, cleaning, and specialist handling support.
- Create branch purchase orders, communicate with suppliers, and maintain purchase order records.
- Check and verify transport and fuel management invoices.
- Administration & Reporting
- Accurately enter and maintain data within ERP systems and Microsoft Office applications.
- Produce reports and operational information as required.
- Provide administrative support to the branch operation.
- Fleet & People Management Support
- Review tachograph data for drivers and vehicles and highlight findings to the BOM and FSF.
- Coordinate timely roadworthiness inspections for trucks, trailers, and fixed axle tanks.
- Support fleet management activities and identify opportunities for improvement and optimisation.
- Provide backup support for Branch Administration activities when required.
About You:
- Experience & Qualifications
- Qualification in logistics, transport planning, dispatching, freight forwarding, or a related field. (Desired)
- Alternatively, relevant experience in transport scheduling or operational planning.
- Strong experience within logistics, transport planning, or the scheduling of technical field personnel.
- Good understanding of ADR requirements, driving and rest time regulations, and local working time legislation.
- Strong IT skills, particularly Microsoft Excel and systems.
- Skills & Attributes
- Excellent organisational and planning skills.
- Strong customer service mindset and quality focus.
- Effective communication and stakeholder management skills.
- Ability to influence and build positive working relationships.
- Resilient under pressure with the ability to prioritise competing demands.
- Proactive, hands-on, and solution-focused approach.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills in both the local language and English.
- Commitment to workplace safety and environmental responsibility.
About us:
United Rentals Europe is the industry leader in the European Fluid, Power and Tool solutions market. We provide rental products, customizable rental solutions, and comprehensive tool management services. The equipment we offer is designed with safety and quality as top priorities, featuring “plug and play” capabilities and great versatility for a wide range of applications. We work together with our customers to find solutions with a shared commitment to service and safety.
We have 41 offices across Europe (the Netherlands, Belgium, France, Germany and the UK). Our European headquarters is located in the Netherlands. Growth is in our DNA and this offers employees the opportunity to grow personally and professionally.
As an employer, we provide equal opportunities for all, regardless of gender identity, age, nationality, religion, sexual orientation, disability or other non-performance-related factors. We value diversity and inclusion and provide a respectful working environment where discrimination and harassment have no place.
Our offer:
United Rentals offers you a challenging position within an international, service-oriented and pleasant work environment where there is room for initiatives. Your opinion and innovative ideas are valued. We invest in your personal growth through coaching and training.
Interested? To apply, just send your CV using the “apply” button. Apply via our website www.unitedrentals.com/en-gb.
Dispatcher employer: United Rentals
At United Rentals, we pride ourselves on being an excellent employer, offering a dynamic and inclusive work culture that fosters personal and professional growth. As a Payroll Specialist in Warrington, you'll enjoy a part-time role with flexible working arrangements, competitive benefits, and the opportunity to contribute to a leading global company while ensuring our UK payroll runs smoothly. Join us and be part of a team that values your input and invests in your development through comprehensive training and support.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatcher
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like United Rentals and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at United Rentals!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like United Rentals keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Dispatcher
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to United Rentals:This is your chance to really connect with the team at United Rentals. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at United Rentals
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with United Rentals.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show United Rentals that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at United Rentals. Show them you’re not just focused on the day-to-day but also have a strategic mindset!