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- Tasks: Lead a dynamic team of Service Technicians and ensure top-notch equipment maintenance.
- Company: Join the world's largest equipment rental provider with a focus on people and opportunities.
- Benefits: Enjoy competitive pay, paid parental leave, career development, and an inclusive culture.
- Why this job: Make a real impact while building your leadership skills in a supportive environment.
- Qualifications: Experience in service and maintenance, with strong leadership and customer service skills.
- Other info: Be part of an award-winning company that values integrity, teamwork, and personal growth.
The predicted salary is between 60000 - 90000 ÂŁ per year.
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.
What you’ll do:
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L and associated costs/budget
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
- Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
- Other duties assigned as needed
Requirements:
- High School diploma required; trade-school degree a plus; bachelor’s degree preferred
- Valid driver's license with acceptable driving record
- Extensive Equipment Fleet Maintenance and leadership experience
- 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills (Excel)
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?
We don’t just “talk the talk!” We’re an award-winning company that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Compensation Range $80,665.00 - $120,995.00
Service Manager - Utility Trucks in Braintree employer: United Rentals, Inc.
Contact Detail:
United Rentals, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Utility Trucks in Braintree
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Service Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can motivate and lead a team effectively.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you improved efficiency or customer satisfaction. Numbers speak volumes, so if you’ve boosted P&L or reduced costs, make sure to highlight that.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team at United Rentals.
We think you need these skills to ace Service Manager - Utility Trucks in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your leadership experience and any relevant skills in maintenance and customer service. We want to see how you can motivate a team and improve efficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with P&L and maintenance processes.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead and improve service metrics. Numbers speak volumes, so if you’ve boosted efficiency or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at United Rentals, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of equipment maintenance and service management. Familiarise yourself with common issues that utility trucks face and be ready to discuss how you've tackled similar challenges in the past.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to motivate and lead a team. Prepare examples of how you've successfully coached and developed team members in previous roles. Highlight your ability to create a positive work environment and drive performance.
✨Understand the Business Side
Get a good grasp of P&L statements and maintenance accounting. Be prepared to discuss how you've managed budgets and improved efficiency in past positions. This will show that you can contribute to the profitability of the branch.
✨Emphasise Safety and Compliance
Since this role is deemed Safety Sensitive, it's crucial to demonstrate your commitment to safety standards. Share experiences where you've promoted a culture of safety and accountability within your team, ensuring everyone adheres to best practices.