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For Companies At a Glance
- Tasks: Manage assets and ensure top-notch service delivery in the quarry and waste industry.
- Company: Join a leading engineering and asset management business with a strong reputation.
- Benefits: Enjoy a permanent contract, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on safety and continuous improvement.
- Why this job: Make a real impact by improving asset management and customer satisfaction.
- Qualifications: Experience with plant machinery and strong interpersonal skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: North and Scotland
United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Direct interaction and communication with sites and Quarry Management
- Monitor quality and service delivery of onsite repairs to customers' assets, ensure engineers are working in compliance with mandatory requirements
- Ensure asset maintenance costs are kept within budget by offering economic repair options and assess viability of asset against replacement options
- Support managers in investigating customer complaints and advising on suitable corrective action
- Monitor machine health through Oil sample and diagnostic reports
- Support call centre team with technical and onsite feedback
- Cover relevant Field Service Control during annual leave
- Advise on machine application and offer suitable alternative options where applicable
- Carry out machine inspections where required, manage damage & onsite rental process
- Ensure daily check process is carried out and assist in training including Toolbox talks
- Seek out continuous improvement initiatives
- Work closely with the UP in-house Engineering team
- Promote company vision, values, and positive safety philosophy
What will help you to excel in this role:
- Experience of dealing with customer concerns/complaints to the customers' satisfaction
- Experience of plant machinery at a technical level including the relevant applications in the field
- Strong interpersonal skills allowing the ability to communicate effectively and build relationships at all levels including complaint resolution
- Extensive commercial awareness is key with a full understanding of P&L control and Balance Sheet Governance
- Knowledge of plant machinery at a technical level including the relevant applications in the field
- Computer literacy with good written and report writing abilities
- Experience in managing multiple OEM brands encompassing Core Quarry and ancillary products
What's next:
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Asset Manager employer: United Plant
Contact Detail:
United Plant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to asset management and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer complaints and technical knowledge of plant machinery. Being articulate and confident in your answers can make a huge difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you’re unsure about the role, send us your CV speculatively – we love hearing from potential candidates!
We think you need these skills to ace Asset Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Asset Manager role. Highlight your experience with plant machinery and customer relations, as these are key to impressing us!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've handled customer complaints or managed asset maintenance costs effectively.
Show Off Your Interpersonal Skills: Since strong communication is crucial for this role, make sure to showcase your interpersonal skills in your application. We want to see how you build relationships and resolve issues!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Plant
✨Know Your Machinery
Make sure you brush up on your knowledge of plant machinery and its applications. Being able to discuss specific models and their technical aspects will show that you’re not just familiar with the equipment but also understand how it operates in the field.
✨Prepare for Customer Scenarios
Think about past experiences where you've dealt with customer complaints or concerns. Be ready to share specific examples of how you resolved issues to the customer's satisfaction, as this will demonstrate your strong interpersonal skills and ability to build relationships.
✨Understand Financials
Familiarise yourself with basic P&L control and balance sheet governance. Being able to discuss how you’ve managed costs or improved financial outcomes in previous roles will highlight your commercial awareness and suitability for the position.
✨Show Your Commitment to Safety
Since safety is a key part of the company’s philosophy, be prepared to talk about how you’ve promoted safety in your previous roles. Share any initiatives you’ve been involved in that contributed to a safer working environment, as this aligns with the company’s values.