At a Glance
- Tasks: Lead and optimise underwriting processes across Europe, driving efficiency and scalability.
- Company: Dynamic company focused on innovation in underwriting and operational excellence.
- Benefits: Competitive salary, bonus potential, remote work, and discounts at major retailers.
- Other info: Join a high-performing team with excellent career progression opportunities.
- Why this job: Make a real impact in a leadership role while driving transformation and growth.
- Qualifications: Experience in underwriting operations and strong project management skills.
The predicted salary is between 65000 - 65000 £ per year.
We are seeking a commercially minded, process- and project-driven leader to evolve and scale our underwriting capability across our International Region (Europe, Asia, and the Americas). This is not a traditional underwriting role, but a platform leadership position sitting at the intersection of underwriting expertise, operational excellence, systems and digital delivery, policy administration, and compliance.
Responsibilities
- Own and continuously improve submission‑to‑bind, policy administration and compliance workflows across Europe.
- Drive efficiency, standardisation, and scalability of underwriting processes.
- Identify bottlenecks and implement structured process improvements.
- Lead the development and optimisation of underwriting platforms, workflow tools, data flows and reporting infrastructure.
- Lead cross‑functional transformation projects across operations, underwriting, and customer experience.
- Deliver initiatives aligned to growth, efficiency, and customer experience.
- Implement structured change management and measurable outcomes.
- Contribute to underwriting decisions on complex cargo risks.
- Ensure alignment between risk appetite, pricing discipline, and operational execution.
- Support profitable portfolio growth through balanced commercial judgement.
- Improve turnaround times and conversion, enable scalable growth, and balance risk with commercial opportunity.
- Lead and develop a high‑performing underwriting operations team.
- Build a culture focused on execution excellence, accountability, and continuous improvement.
Qualifications
- Experience in underwriting operations, process design, or transformation.
- Strong project management and change capability.
- Experience with systems, workflows, and digital tools.
- Commercial awareness and strong cross‑functional collaboration skills.
Preferred
- Marine/Cargo insurance experience.
- Exposure to MGA, Lloyd's, or transformation environments.
- ACII or equivalent qualifications.
Salary & Benefits
- Annual salary in the region of £65,000.
- Monthly car allowance.
- Bonus of 20% of the base salary based on company performance.
- Company pension scheme, paid maternity leave, holiday pay.
- Discounts at major retailers (including Apple) and attractions, and UPS employee shipping discounts.
- Opportunities to progress with a promotion-from-within policy.
- Industry‑leading training and employee assistance programme.
- Remote work opportunities, including supply of all necessary equipment.
Operations Underwriting Manager employer: United Parcel Service of America, Inc.
Join a forward-thinking company that prioritises innovation and operational excellence in the underwriting sector. With a strong emphasis on employee growth, we offer a supportive work culture that encourages continuous improvement and collaboration across teams. Enjoy competitive benefits, including a generous bonus structure, remote work flexibility, and industry-leading training programmes, all while being part of a dynamic environment that values your contributions and fosters career advancement.
Contact Details:
United Parcel Service of America, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Underwriting Manager
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We think you need these skills to ace Operations Underwriting Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
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Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at United Parcel Service of America, Inc..
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How to prepare for a job interview at United Parcel Service of America, Inc.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at United Parcel Service of America, Inc. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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As a full-timer at United Parcel Service of America, Inc., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding United Parcel Service of America, Inc.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
