This position provides a one-to-one customer service experience for UPS Healthcare accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.,
- Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
- Analyzes and resolves Healthcare account issues.
- High school diploma, GED, or International equivalent
- Strong oral and written communication skills
- Strong problem solving skills
- Extensive experience from UPS PCA and/or UPS Healthcare
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Healthcare Customer Care Representative in Nottingham employer: United Parcel Service of America, Inc.
UPS is an exceptional employer located in Tamworth, offering a dynamic work environment for Maintenance Engineers. With a strong commitment to employee growth through comprehensive training and a 'promotion from within' policy, team members can advance their careers while enjoying competitive benefits such as double pay on Sundays, a company pension scheme, and discounts at major retailers. The inclusive work culture prioritises fairness and respect, ensuring that all employees feel valued and supported in their roles.
Contact Details:
United Parcel Service of America, Inc. Recruitment Team
