At a Glance
- Tasks: Coordinate and manage shipment bookings, ensuring timely delivery and exceptional customer service.
- Company: Join UPS, a Fortune Global 500 leader in logistics and transportation.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for growth.
- Other info: Flexible hours with weekend coverage may be required.
- Why this job: Be part of a dynamic team that drives innovation in healthcare logistics.
- Qualifications: Fluency in French and strong communication skills are essential.
The predicted salary is between 23850 - 29150 £ per year.
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Explore your next opportunity at a Fortune Global 500 organization.
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
Marken, UPS Healthcare Precision Logistics, the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
Job Purpose
To coordinate and manage shipment bookings and transportation activities, ensuring customer shipments are processed accurately and delivered within agreed timelines while maintaining full visibility throughout the logistics journey.
The role acts as a key point of contact for customers, shippers, internal offices, and service providers, providing exceptional service, resolving queries, and ensuring all documentation and operational requirements are completed in accordance with company procedures
Main Duties And Responsibilities
- Booking and processing booking requests within Marken’s internal database, generating and verifying shipping documentation where applicable.
- Monitoring all shipments daily to ensure that shipments are collected and delivered within agreed time frames.
- Working with customers, internal & external, on daily basis with the aim of developing an excellent working relationship.
- Working with shippers to ensure that collection requirements are met and that they are kept informed at all times during the process to ensure visibility.
- Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met.
- Working with all Marken offices and Local Service Providers to ensure the logistics transfer is handled efficiently thus meeting desired turnaround times.
- Entering clinical trial sites into Marken’s internal database (where necessary).
- Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
- Preparing, verifying and distributing country specific project documentation.
- Filing and archiving where required.
- Attending customer meetings and teleconferences, when required.
Requirements
- Fluency in French language, written and spoken
- Skilled in use of Microsoft Suite (Excel, Word and Outlook)
- Knowledgeable with computers
- Thorough understanding of Aviation/Airline networks
- Excellent communication skills and ability to influence others
- Excellent problem solving and prioritization skills essential
- Flexibility in working hours required. Weekend coverage required in Customer Services in some cases
- About UPS
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation with a clear focus on enabling global commerce.
Today, UPS is a global company with one of the most recognized and admired brands in the world.
We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services.
Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.
How We Recruit
At UPS, equal opportunity, fair treatment, and an inclusive workplace are of the utmost importance.
We are committed to treating all individuals fairly and to recruiting, selecting, training, promoting, and compensating employees based on merit, experience, and other job-related criteria.
We do not discriminate against any applicant on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.
- Employee Type
- Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Preferred Customer Associate in Newbridge employer: United Parcel Service, Inc.
As a leading logistics provider in Woking, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our Risk Management Analytics Intern role offers not only hands-on experience in data analysis and project management but also ample opportunities for personal and professional growth within a supportive team environment. Join us to be part of a company that values your contributions and invests in your future.
Contact Details:
United Parcel Service, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Preferred Customer Associate in Newbridge
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like United Parcel Service, Inc. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at United Parcel Service, Inc.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like United Parcel Service, Inc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Preferred Customer Associate in Newbridge
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to United Parcel Service, Inc.:This is your chance to really connect with the team at United Parcel Service, Inc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at United Parcel Service, Inc.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with United Parcel Service, Inc..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show United Parcel Service, Inc. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at United Parcel Service, Inc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
