At a Glance
- Tasks: Oversee Field Operations and ensure top-notch service from our partners.
- Company: Join a leading logistics company committed to excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to connect across various teams.
- Why this job: Make a real impact by ensuring quality and compliance in operations.
- Qualifications: 2+ years in transportation or quality control with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Purpose: To provide a resource to Field Operations with oversight of the MNX Service Partners ensuring optimum operational, compliance and fiscal results.
Responsibilities:
- Service Partner refers to an airline, ground vendor or wholesaler who supplies services to MNX.
- Onboarding of new Service Partners and facilitating negotiation of rates including routine rate reviews.
- Review and update Ground agent QC Codes on a daily basis for accuracy and make necessary corrections with supervisor approval.
- Ensure Service Partners in assigned region are aware of MNX service standards and comply with providing feedback when standards are not met.
- Review and work with Operations and Profit Assurance on Vendor ELID issues.
- Create strong relationships with our service partners via consistent communication.
- Assist Regional Directors with preparing monthly vendor reports and distribute to ground agents.
- Work with the FOPS team, Vendor Management, and Accounting to resolve Ground Vendor payable issues.
- Participate in service reviews to verify that performance is of acceptable quality and that MNX’s expectations are being met.
- Quality control is about adherence to requirements.
- Setting up and maintain NetAgent and MxPartner access/logins.
- Liaison between Field Operations and Vendor Management on the onboarding of new vendors by validating insurance of vendors/drivers as well as obtaining necessary documentation needed.
- Coordinate mass communication to vendors (new customer, new services (non-compliance messaging)).
Requirements:
- 2+ year experience in transportation, quality control and compliance.
- Experience in related field (extensive internal financial, vendor management and consulting experience).
- Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management.
- Experience working effectively across divisional lines in a complex, multi-site organization.
- Excellent leadership, communication (written and oral), presentation and interpersonal skills.
- Results oriented and possess excellent analytical, facilitation and strategic planning skills.
- Strong organization and time management skills.
EEO Statement: UPS is committed to providing a workplace free from discrimination, harassment and retaliation.
Field Operations Supervisor employer: United Parcel Service, Inc.
As a Field Operations Supervisor at MNX, you will thrive in a dynamic work environment that prioritises collaboration and excellence. Our commitment to employee growth is evident through ongoing training and development opportunities, while our inclusive culture fosters strong relationships with service partners and colleagues alike. Located in a vibrant area, we offer competitive benefits and a supportive atmosphere that empowers you to make a meaningful impact in the transportation industry.
Contact Details:
United Parcel Service, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Supervisor
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like United Parcel Service, Inc. and learning about the latest trends in the industry.
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Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at United Parcel Service, Inc.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like United Parcel Service, Inc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Field Operations Supervisor
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to United Parcel Service, Inc.:This is your chance to really connect with the team at United Parcel Service, Inc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at United Parcel Service, Inc.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with United Parcel Service, Inc..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show United Parcel Service, Inc. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at United Parcel Service, Inc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
