Office Co-ordinator

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators.

Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

Reception & Facilities Coordinator

We are looking for a professional, organised, and customer-focused Reception & Facilities Coordinator to join our team. This is a varied and rewarding role where you will be responsible for delivering a first-class front-of-house experience while supporting the smooth day-to-day operation of our office facilities. As the first point of contact for visitors, clients, and colleagues, you'll play a key role in creating a welcoming environment and ensuring our workplace runs efficiently and professionally.

What You'll Be Doing

• Reception & Visitor Management
  • Act as the first point of contact for all visitors, clients, and guests.
  • Manage meeting room bookings and ensure rooms are prepared with any required facilities and refreshments.
  • Welcome visitors, issue passes where required, and notify hosts of arrivals.
  • Maintain a professional and tidy reception and client-facing environment.
  • Provide local information and assistance, including travel advice, restaurant recommendations, and taxi bookings.
  • Receive and distribute deliveries across the business.
• Telephony & Administration
  • Answer and direct incoming telephone calls professionally and efficiently.
  • Manage incoming and outgoing mail and courier services.
  • Coordinate postal collections and deliveries.
• Office & Facilities Support
  • Conduct regular checks of meeting rooms, kitchen areas, and communal spaces.
  • Replenish office and kitchen supplies as required.
  • Ensure meeting room equipment is operational and escalate issues where necessary.
  • Coordinate contractor visits and maintenance schedules.
  • Support building access management, including visitor passes and staff access cards.
  • Manage visitor and disabled parking spaces.
  • Liaise with facilities providers, security teams, and onsite management to ensure a safe and well-maintained workplace.
  • Order office supplies and support general office administration activities.

What You'll Bring

• Previous experience in a reception, front-of-house, office coordination, or facilities support role.
• Excellent interpersonal and communication skills.
• A professional, friendly, and customer-focused approach.
• Strong organisational skills with the ability to manage multiple priorities.
• The ability to work independently while also being an effective team player.
• Good attention to detail and problem-solving skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Why Join Us?

This is an excellent opportunity to join a supportive team in a role that offers variety, responsibility, and the chance to make a real impact on the experience of employees, visitors, and clients alike. If you take pride in delivering outstanding service and enjoy working in a fast-paced office environment, we'd love to hear from you.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.

Why work here?

Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you’ve come to the right place.

Get In Touch

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

About Us

A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more.

Ready to take the next step in your career?

Note to Agencies

United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances.