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For Companies At a Glance
- Tasks: Engage with residents, manage communications, and ensure smooth project processes.
- Company: Join a growing property services team making a real difference in South London.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Why this job: Be the voice for residents and help shape their community experience.
- Qualifications: Excellent communication skills and experience in resident liaison or community engagement.
- Other info: Travel across South London required; must have a vehicle and valid driving licence.
The predicted salary is between 36000 - 60000 £ per year.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days across the South London region. You will ensure residents are aware of works processes, communicate updates and changes, coordinate handover of keys to site teams, and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
This role requires travel across a large geographical spread between Bromley and Merton, so you must have your own vehicle and a valid driving licence.
Qualifications
- We are looking for a naturally excellent communicator, confident in managing sometimes difficult situations and working collaboratively with a range of stakeholders.
- Ideal candidates have experience in a contractor or client-side resident liaison / community engagement role, preferably within planned or reactive maintenance or asset management.
- You should be resilient under pressure and understand the need for discretion and respect in a public-facing role.
What We Offer
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company’s growth
How To Apply
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
Resident Liaison Officer in Nottingham employer: United Living group
Contact Detail:
United Living group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to community engagement and customer service. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your communication skills! During interviews, share specific examples of how you've successfully managed difficult situations or engaged with residents. This will demonstrate your fit for the role and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Resident Liaison Officer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Resident Liaison Officer role. Highlight your experience in community engagement and any relevant skills that show you can handle difficult situations with ease.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a Resident Liaison Officer, communication is key. In your application, give examples of how you've successfully engaged with stakeholders or managed expectations in previous roles. We want to see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at United Living group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key aspects of the job, such as communication strategies and customer engagement techniques. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially those involving difficult residents or stakeholders. Think of examples from your past experience where you've successfully managed similar challenges. This will showcase your problem-solving skills and resilience under pressure.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, excellent communication is crucial. During the interview, practice clear and confident communication. You might even want to prepare a brief presentation about how you would engage with residents through newsletters or meetings, highlighting your proactive approach.
✨Demonstrate Your Flexibility and Travel Readiness
Since the role requires travel across South London, be ready to discuss your availability and willingness to travel. Mention your own vehicle and valid driving licence upfront, as this shows you're prepared and committed to fulfilling the job requirements.
