At a Glance
- Tasks: Manage appointments, liaise with clients, and ensure project deadlines are met.
- Company: Join a dynamic team focused on delivering high-quality services.
- Benefits: Gain valuable experience in a fast-paced environment with growth opportunities.
- Other info: Perfect for those looking to kickstart their career in planning and administration.
- Why this job: Be the backbone of projects, ensuring everything runs smoothly and efficiently.
- Qualifications: Admin experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
As a Planner, your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to deadlines and timescales; liaising with clients and the wider team; ensuring relevant parties are informed of updates; and making contact via email and telephone daily. You will be responsible for all planning, administrative and customer liaison requirements for your assigned project, ensuring that Total Mobile is always up to date and data inputted is accurate to enable accurate reporting.
Responsibilities
- Log all new jobs onto Total Mobile.
- Contact residents to arrange Validation Surveys and Post-Inspection Surveys.
- Allocate relevant job codes to site managers for Validation and Post-Inspection surveys.
- Respond to client queries regarding access to properties.
- Generate letters to residents at various points of the job workflow.
- Monitor shared inbox to ensure targeted levels on emails requiring action are met.
- Provide administrative support to the Disrepairs team.
- Raise purchase orders as instructed.
- Attend client meetings as requested.
Qualifications
- Relevant admin qualification or proven experience.
- Experience within a similar role.
- Strong experience of working within a fast-moving environment delivering a high quality and robust delivery service.
- Experience of working within a customer-facing environment.
- Proficient in the use of Microsoft Office applications (Outlook, Excel and Word).
- Able to demonstrate an awareness and understanding of equality issues.
Planner/Admin in Loughton employer: United Living Group
As a Planner/Admin at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and opportunities to engage with clients directly, ensuring your contributions are valued and impactful. Located in a vibrant area, our team enjoys a balance of professional challenges and personal fulfilment, making it an excellent place for those seeking meaningful employment.
