At a Glance
- Tasks: Engage with residents, manage communications, and ensure smooth project delivery.
- Company: Dynamic infrastructure company focused on community and utility projects.
- Benefits: Full-time role with career development and a supportive work environment.
- Other info: Join a mission-driven team dedicated to innovative and sustainable solutions.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Excellent communication skills and experience in community engagement or property services.
The predicted salary is between 30000 - 40000 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer, you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
Resident Liaison Officer in Glastonbury employer: United Living Group
United Infrastructure is an exceptional employer that prioritises employee growth and development within a supportive and inclusive work culture. As a Resident Liaison Officer in Glastonbury, you will have the opportunity to make a meaningful impact on local communities while enjoying a dynamic work environment that encourages collaboration and innovation. With a commitment to equal opportunities and a focus on delivering critical infrastructure projects, United Infrastructure offers a rewarding career path for those looking to contribute to sustainable solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Glastonbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching United Infrastructure and understanding their projects. Show us that you’re genuinely interested in how you can contribute to their mission of delivering innovative solutions in social infrastructure.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to engage with residents and stakeholders effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at United Infrastructure.
We think you need these skills to ace Resident Liaison Officer in Glastonbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in community engagement and any relevant skills that match the job description. We want to see how you can make a difference!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your communication skills and experience with stakeholders.
Showcase Your Problem-Solving Skills:As a Resident Liaison Officer, you'll face challenges head-on. In your application, share examples of how you've successfully managed difficult situations in the past. We love seeing resilience and creativity in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Living Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with United Infrastructure's projects and values, especially in social infrastructure. This will help you demonstrate your genuine interest and show that you're the right fit for their team.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples from your past experiences where you've successfully engaged with residents or stakeholders. Think about how you handled difficult situations and what strategies you used to keep everyone informed and satisfied.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing resident expectations during a project delay. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure. This will highlight your resilience and discretion.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how they measure success in the Resident Liaison role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
