At a Glance
- Tasks: Engage with residents and ensure smooth communication throughout property services.
- Company: Join a dynamic team making a real difference in community engagement.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Great opportunity for personal growth in a thriving company.
- Why this job: Be the voice for residents and help shape their living experience.
- Qualifications: Experience in community engagement and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
Responsibilities
- Act as a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
- Ensure residents are aware of the works processes, and communicate updates or changes accordingly.
- Coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Qualifications
- Experience working for a contractor or in a client‑side resident liaison / community engagement role, preferably within planned/reactive maintenance or asset management.
- Excellent communication skills and the ability to manage sometimes difficult situations.
- Resilience under pressure, with an understanding of discretion and respect in a public‑facing role.
- UK driving licence and own car.
Benefits
- Competitive salary and benefits package.
- Opportunities for career progression aligned with the company’s growth.
How to Apply
Apply today for immediate consideration. We will contact qualified candidates for an interview.
Resident Liaison Officer in Dunstable employer: United Living Group
As a Resident Liaison Officer, you will join a supportive and dynamic team dedicated to making a positive impact in the community. Our company fosters a collaborative work culture that prioritises employee development, offering numerous opportunities for career progression as we grow. Located in a vibrant area, we provide a competitive salary and benefits package, ensuring our employees feel valued and motivated in their roles.
