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- Tasks: Join us as an Orthotic Administrative and Clerical Receptionist, supporting patient care and managing appointments.
- Company: Be part of a well-rated NHS Trust committed to quality healthcare and staff support.
- Benefits: Enjoy flexible working options, generous annual leave, and a robust NHS pension scheme.
- Why this job: Work in a supportive environment with opportunities for personal growth and community impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: We value diversity and encourage applications from all backgrounds, including the Armed Forces Community.
The predicted salary is between 24000 - 36000 £ per year.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
So, what is in it for you?
- Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time – less than 37.5 hours per week., To ensure patients receive appointments within the local and national targets set.
To ensure patients and staff receive all relevant information in a timely, accurate and effective way.
To ensure all data relating to patients is captured in a timely and accurate manner. To provide a customer focused booking service.
To provide reception services, to relevant areas in a professional, understanding and courteous manner.
To follow agreed procedures and protocols.
To organise and set up Orthotic clinics including product ordering and invoicing.
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Off-site/remote working – working from home or other sites for part or all the week.
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Compressed hours – usually full-time hours but over fewer days or shifts.
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Staggered hours – having different start and finish times.
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Set shift patterns – to allow for predictability
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NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
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Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
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Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more.
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Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
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Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
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Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
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Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
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Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more., Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.
We are a People Promise exemplar site, for more information on the NHS People Promise – NHS England » Our NHS People Promise
As a responsible employer ULTH would encourage staff wishing to join the Trust to take up the COVID vaccination as this continues to remain the best line of defence against COVID19
Please note that we do not accept CVs.
Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.
No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULTH where applicable. There is no requirement to reimburse ULTH for this cost.
We welcome applications from the UK Armed Forces Community. On the application form please tick "Member of the Armed Forces Community" if the below applies to you.
You are:
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A Service Leaver
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A Veteran
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A Military Reserve
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A Cadet Force Adult Volunteer
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Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces
Orthotic Administrative and Clerical Receptionist - Band 3 employer: United Lincolnshire Teaching Hospitals NHS Trust
Contact Detail:
United Lincolnshire Teaching Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Orthotic Administrative and Clerical Receptionist - Band 3
✨Tip Number 1
Familiarize yourself with the specific responsibilities of the Orthotic Administrative and Clerical Receptionist role. Understanding the nuances of patient data management and customer-focused booking services will help you stand out during the interview.
✨Tip Number 2
Highlight your experience in providing professional and courteous reception services. Share examples of how you've effectively communicated with patients or clients in previous roles to demonstrate your customer service skills.
✨Tip Number 3
Show your enthusiasm for flexible working arrangements. Be prepared to discuss how you can adapt to different working patterns, as this is a key aspect of the role that the employer values.
✨Tip Number 4
Research the organization’s commitment to equality and diversity. Being able to articulate how you align with their values and contribute to a supportive work environment can make a positive impression.
We think you need these skills to ace Orthotic Administrative and Clerical Receptionist - Band 3
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Orthotic Administrative and Clerical Receptionist position. Make sure you understand the key responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your application, emphasize any previous experience in administrative or clerical roles, especially within healthcare settings. Use specific examples to demonstrate how your skills align with the responsibilities outlined in the job description.
Showcase Your Customer Service Skills: Since the role involves providing a customer-focused booking service and reception duties, make sure to highlight your customer service skills. Provide examples of how you've successfully handled customer inquiries or resolved issues in the past.
Express Your Commitment to Teamwork: The job emphasizes working within a supportive team environment. In your application, express your commitment to teamwork and collaboration. Share experiences where you contributed positively to a team dynamic or supported colleagues in achieving common goals.
How to prepare for a job interview at United Lincolnshire Teaching Hospitals NHS Trust
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Orthotic Administrative and Clerical Receptionist. Familiarize yourself with the key tasks mentioned in the job description, such as providing customer-focused booking services and organizing Orthotic clinics.
✨Show Your Customer Service Skills
Since this role involves providing reception services in a professional and courteous manner, be prepared to discuss your previous experiences in customer service. Highlight any specific examples where you successfully handled challenging situations or provided exceptional support.
✨Emphasize Flexibility
The job offers various flexible working options. Be ready to discuss your own preferences for work-life balance and how you can adapt to different working patterns. This shows that you are open-minded and willing to meet the needs of the organization.
✨Align with the Organization's Values
Research the organization's commitment to equality, diversity, and staff well-being. During the interview, express your alignment with these values and provide examples of how you have contributed to a positive workplace culture in your past roles.
