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- Tasks: Manage patient appointments and provide excellent reception services.
- Company: Join the NHS at United Lincolnshire Hospitals Trust, serving local communities.
- Benefits: Enjoy competitive pay, generous leave, and NHS discounts.
- Why this job: Make a difference in healthcare while developing your skills.
- Qualifications: Strong communication skills and experience in administration preferred.
- Other info: Flexible hours available; great opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Senior Administration Assistant – Band 3, United Lincolnshire Hospitals NHS Trust, based at Lincoln Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. The role involves reception duties, dealing with patients face to face and by telephone, booking both new and follow up appointments ensuring national and local targets are always adhered to, liaising with GP’s and other health care professionals both internally and externally.
Responsibilities
- Reception duties, dealing with patients face to face and by telephone
- Booking both new and follow up outpatient appointments, ensuring targets are met
- Liaising with GP’s and other health care professionals internal and external to the service
Hours
Hours available are Monday to Friday 8:30-5:00 PM; these can be discussed at interview.
Benefits and Development
The NHS offers a competitive benefits package with regards to Annual Leave, Pensions, and a comprehensive range of NHS Discounts. The role supports personal development and continued professional development.
About the Trust and Locality
Lincoln Hospital, Pilgrim Hospital, Grantham and District Hospital serve the Lincolnshire communities. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have formed a Group arrangement known as Lincolnshire Community and Hospitals NHS Group (LCHG). For further details or informal visits contact: Name: Stevie-Jo Williams, Job title: Support Manager, Email: s.williams78@nhs.net, Telephone: 01522 307551
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Senior Administration Assistant - Band 3 employer: United Lincolnshire Hospital
Contact Detail:
United Lincolnshire Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administration Assistant - Band 3
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Senior Administration Assistant, especially the reception duties and appointment booking. This way, when you get that interview, you can show off your knowledge and enthusiasm.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient interaction and liaising with healthcare professionals. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the team and the Trust by asking about their goals and how you can contribute. It’s a great way to demonstrate your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to keep in touch with you throughout the process.
We think you need these skills to ace Senior Administration Assistant - Band 3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Administration Assistant role. Highlight relevant experience, especially in reception duties and appointment booking, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Lincoln Hospital and how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since you'll be dealing with patients and liaising with healthcare professionals, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly and efficiently!
How to prepare for a job interview at United Lincolnshire Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Administration Assistant. Familiarise yourself with the specific tasks like booking appointments and liaising with healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since the role involves dealing with patients face to face and over the phone, practice clear and friendly communication. You might want to role-play common scenarios with a friend or family member. This will help you feel more comfortable and articulate during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the department, or opportunities for professional development. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
✨Showcase Your Organisational Skills
As an Administration Assistant, being organised is key. Be ready to share examples from your past experiences where you successfully managed multiple tasks or met tight deadlines. Highlighting these skills will demonstrate that you can handle the demands of the role effectively.