Digital Studio Production & Content Operations Coordinator

Location: London (E1) – Hybrid working (typically Monday, Tuesday, and Thursday in office).

Working Hours: 9:00 AM – 5:30 PM (with flexibility when collaborating across time zones).

Overview: United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories. Founded in 1998, we partner with some of the world’s most recognized brands, including PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance, and more. Our mission is to treat our stakeholders with respect, integrity, and fairness, while delivering innovative and high-quality products. Our core values—Unity, Loyalty, Advancement, and Charity—guide everything we do.

As part of our growing Digital Commerce Centre of Excellence, we are now looking for a Digital Studio Production & Content Operations Coordinator to support the seamless execution of global ecommerce content and studio operations across multiple brands and markets.

THE ROLE: We are looking for an organised and proactive Global Digital Studio Production & Content Operations Coordinator to manage the full lifecycle of product samples and digital assets across all brands and markets. This role will oversee sample coordination, studio operations, and asset management, ensuring a seamless flow from sample receipt through to content creation, asset delivery, and global usage. You will play a critical role in enabling Ecommerce, Marketing, and Brand teams to deliver high-quality content on time, working closely with Creative, Ecommerce, Buying, and external partners. This is a highly operational and cross‑paced role, ideal for someone who thrives in a fast‑paced environment and wants exposure to global ecommerce and content production.

WHAT YOU WILL DO:

• Global Sample Management: Own the end‑to‑end coordination of samples across all brands, licensees, and markets. Track sample movement globally, ensuring visibility, accountability, and timely returns. Manage all inbound and outbound logistics, including courier coordination and urgent requests. Maintain accurate sample trackers and reporting across all stakeholders. Proactively chase missing samples and resolve delays with partners.
• Studio & Shoot Coordination: Own the end‑to‑end studio workflow, including prep, shoot days, and post‑shoot processes. Coordinate and manage the studio calendar across Ecommerce and mid‑funnel content. Work closely with the Lead Digital Designer to support creative execution. Ensure all required samples are available, prepped, and ready for shoots. Manage model bookings, freelancers, and studio scheduling. Oversee studio output, turnaround times, and operational efficiency.
• Asset Management & DAM Ownership: Own the coordination and organisation of all digital assets within the DAM system, partnering with the US Studio Director to ensure consistency across ULAC. Ensure all assets are delivered on time, correctly tagged, uploaded, and aligned with product and campaign timelines. Manage the lifecycle of digital assets from creation through to distribution and archive. Ensure consistency and accessibility of assets across global teams. Support Ecommerce and Marketing teams with asset requests.
• AI & Digital Asset Innovation: Support the implementation of AI tools for early‑stage product visualisation and styling. Coordinate digital asset creation using AI tools to support pre‑sample or pre‑shoot requirements.
• Cross‑Functional Collaboration: Partner with Buying & Planning teams to align samples with seasonal stories and product launches. Work with Ecommerce teams to ensure content readiness for site launches. Support Marketing and PR sample requests, tracking associated costs and managing invoicing. Collaborate with Studio, Creative, Design, and Development teams to ensure smooth content delivery.
• Process & Operational Excellence: Identify opportunities to improve sample tracking, studio workflow, and asset management processes. Support critical path management for shoots and content delivery. Maintain high standards of organisation, accuracy, and accountability. Provide regular updates on sample status, shoot progress, and asset delivery.

WHO YOU ARE: We are looking for a highly organised and detail-oriented coordinator who enjoys managing moving parts, solving operational challenges, and supporting high-quality digital content production. You are proactive, collaborative, and comfortable working across multiple teams and priorities in a fast‑paced ecommerce environment.

Skills & Experience:

• Proficient in Microsoft Excel, including pivot tables, lookups, data entry, and reporting.
• Highly organised with excellent attention to detail.

Personal Traits:

• Strong organisational mindset with the ability to manage multiple priorities simultaneously.
• Calm and adaptable under pressure.
• Collaborative and team‑oriented approach.
• Curious and open to learning new technologies and systems.
• Passion for Ecommerce, digital content, and operational excellence.

Tools of the Trade:

• Microsoft Office.
• Microsoft Excel.
• Digital Asset Management (DAM) Systems.
• Ecommerce Platforms.
• Graswald & AI Content Tools.

Perks & Benefits:

• Collaborative and creative team environment.
• Hybrid working model.
• Opportunity to work with a globally recognised fashion brand.
• Competitive salary and discretionary bonus.
• Pension contributions in line with UK statutory requirements.
• 25 days holiday plus UK public holidays.