Business Support Officer

Marylebone Boys’ School is a vibrant, ambitious community, non-selective all-boys school, with mixed sixth form, where high expectations meet strong support; every student is challenged to take responsibility for their learning and behaviour, and they rise to that challenge. Catering to boys aged 11-16 and both male and female students aged 16-18, our students are at the heart of everything we do. Whilst we offer the full national curriculum it is our aim to develop rounded individuals who are not only academically successful, but who also have opportunities to develop other key skills such as leadership, teamwork and communication, which will give them the edge when it comes to future challenges.

Marylebone Boys’ School is situated in the heart of the prestigious Paddington Basin, and opposite its famous and well-connected station with its four underground lines, 10 bus routes as well as GWR Railways and the Elizabeth Line. Marylebone Boys’ School is part of United Learning, a growing group of schools whose aim is to provide excellent education to children and young people across the country. We are committed to ensuring our employees feel valued and appreciated. As a group we can reward you better than any school could alone, and this includes your employee benefits.

As part of United Learning’s West London cluster, we work with our neighbouring schools, Paddington Academy and Holland Park School to deliver high quality education and life skills. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check. We always appoint on merit, and we are open to discussing flexible working options.

Benefits include:

• an on-site gym
• free lunch
• air conditioning in our two brand new buildings
• a personal day
• health benefits
• easy access to the heart of London or the towns and villages of the home counties

Job description:

Are you a highly organised, proactive and customer-focused administrator looking for a varied role where no two days are the same? Marylebone Academy is seeking an exceptional Business Support Officer to play a key role in the day-to-day operations of the school. Working closely with the Executive Business Manager, Principal and Senior Leadership Team, you will help ensure our academy runs efficiently by supporting business operations, facilities, health & safety, compliance and front office services. This is an exciting opportunity for an experienced administrator who enjoys problem-solving, improving systems and working collaboratively within a busy school environment.

About the Role:

As our Business Support Officer, you will:

• Lead the day-to-day management of the school reception and front office.
• Support facilities, estates and health & safety administration, ensuring statutory compliance.
• Coordinate contractors, visitors, volunteers and supply staff compliance checks.
• Manage data protection processes, including Subject Access Requests, Freedom of Information requests and GDPR compliance.
• Lead and develop the academy's lettings programme, building community partnerships and increasing income generation.
• Support absence coordination, finance administration, purchase orders and invoices.
• Produce reports, maintain records and support senior leaders with operational projects.
• Provide excellent customer service to students, families, staff and visitors.

What we're looking for:

• GCSEs (or equivalent) in English and Maths.
• Previous administrative experience, ideally within a school environment.
• Excellent organisational and time management skills.
• Strong IT skills, including Microsoft Office and Excel.
• Outstanding communication and customer service skills.
• The ability to prioritise competing demands and work independently.
• A positive, flexible approach with excellent attention to detail.
• A commitment to safeguarding and promoting the welfare of young people.