At a Glance
- Tasks: Manage and improve our cloud platform while ensuring security and compliance.
- Company: Join PDSVISION, a leader in engineering and manufacturing solutions.
- Benefits: Enjoy private medical insurance, flexible working, and ongoing training opportunities.
- Other info: Collaborative culture with excellent career growth and social events.
- Why this job: Work with cutting-edge tech and make a real impact in a supportive environment.
- Qualifications: Degree in IT or related field, or up to three years' relevant experience.
The predicted salary is between 63000 - 77000 £ per year.
About Us
At PDSVISION, we help leading engineering and manufacturing organisations transform how they design, build, and deliver products.
As a trusted partner of PTC and ANSYS, we combine expertise in PLM and simulation to solve complex challenges and drive real impact.
We’re a collaborative, people-focused business where curiosity is encouraged, ideas are valued, and development is a priority.
You’ll have the opportunity to work with cutting-edge technologies, learn from experienced colleagues, and build a meaningful career in a supportive, growth-driven environment.
Role Overview
The IT Applications Engineer will work alongside the PLM System Specialist to manage, secure and continually improve mypdscloud, PDSVision UK's hosted PTC Windchill service.
This role suits a security-minded, proactive graduate or IT professional with up to three years' experience who wants to grow their career in enterprise application and infrastructure management.
You will work on the health, security and compliance of the platform day to day, taking on preventative work before issues reach customers, and develop hands-on, server-side PTC Windchill skills (not a full consultancy role) along the way.
Key Responsibilities
- Platform & Server Management
- Monitor, maintain and administer the mypdscloud estate hosting PTC Windchill, Open DJ (LDAP), Microsoft SQL Server, Thing Worx, Creo and Creo View Adapters.
- Carry out routine health checks and capacity monitoring (disk, CPU, memory, services, logs, backups), and act on issues before they affect customers.
- Plan and apply Windows Server updates, SQL Server patches and third-party software updates in agreed maintenance windows, with appropriate change control.
- Maintain and test backup, restore and disaster recovery procedures.
- Windchill Application Support
- Assist the PLM System Specialist with server-side Windchill work, including installing CPS/SUP updates, applying patches, restarting and validating services, and supporting upgrades.
- Learn and perform routine Windchill administration tasks such as log review, method server and service health checks, and post-patch validation.
- Support the related applications on the platform, including Thing Worx, Creo View Adapters and Creo installations.
- Support the monthly maintenance of Windchill installations for non mypdscloud customers
- Identity, Authentication & Integration
- Manage and troubleshoot the integration of Windchill with each customer's Active Directory or own LDAP directory over LDAPS, including certificate management and renewal.
- Administer Open DJ LDAP instances and support user and group synchronisation issues.
- Support Single Sign-On (SSO) configurations using Microsoft Entra ID and Jump Cloud.
- Security & Compliance
- Manage endpoint protection and application control using tools such as Threat Locker and Sentinel One, including policy maintenance, approval requests and alert investigation.
- Run and review vulnerability scans (e. g.
Rapid7), prioritise findings, and coordinate remediation across the estate.
- Help keep the platform aligned with Cyber Essentials Plus and ISO 27001 controls, including gathering evidence for audits and certification renewals.
- Apply hardening standards, least-privilege access and secure configuration across servers and applications.
- Identify security risks and improvement opportunities and raise them early.
- Service Delivery & Continuous Improvement
- Respond to and resolve support tickets and incidents within agreed service levels, escalating to the PLM System Specialist where appropriate.
- Communicate clearly with customers' IT teams about maintenance, changes and issues.
- Create and maintain technical documentation, runbooks, server records and standard operating procedures.
- Identify opportunities to automate repetitive tasks (e. g.
Power Shell scripting) and improve the reliability and efficiency of the service.
Essential Skills & Experience
- Degree in Computer Science, IT, Cyber Security, Engineering or a related discipline, or up to three years' equivalent experience in an IT support, infrastructure or systems administration role.
- Good working knowledge of Windows Server administration (services, event logs, IIS, certificates, permissions, updates).
- Understanding of Active Directory, LDAP and authentication concepts.
- Basic understanding of networking: DNS, TCP/IP, firewalls, TLS/SSL certificates and ports.
- A security-minded approach, with an understanding of patching, vulnerability management and endpoint protection.
- A proactive, methodical approach to problem solving, taking ownership of issues through to resolution.
- Strong attention to detail and the ability to follow change and maintenance procedures accurately.
- Clear written and verbal communication skills, including the ability to explain technical issues to customers.
- Genuine interest in learning PTC Windchill and the wider PLM landscape, with a willingness to develop server-side Windchill skills.
- Ability to manage priorities across multiple customer environments.
Desirable Skills & Experience
- Hands-on experience with security tools such as Threat Locker, Sentinel One, Rapid7 Insight VM or other vulnerability scanning platforms (e. g.
Tenable/Nessus, Qualys).
- Knowledge or experience of Cyber Essentials Plus and/or ISO 27001, including supporting audits or evidence collection.
- Experience with Microsoft SQL Server administration (backups, maintenance plans, permissions).
- Experience with Microsoft Entra ID, Jump Cloud, or SAML/OIDC-based SSO.
- Exposure to Open DJ or other LDAP directory services.
- Exposure to DATTO RMM tools
- Exposure to PTC Windchill, Thing Worx, Creo or other PLM/CAD applications.
- Power Shell or other scripting experience for automation.
- Experience in a managed service provider (MSP) or hosted services environment.
- Relevant certifications such as Comp TIA Security+, Microsoft (AZ-900, SC-900, AZ-104) What we offer:
We offer a professional, collaborative, and supportive working environment where personal development and technical excellence are highly valued.
Benefits include
- Private Medical Insurance
- Health Cash Plan Scheme
- Income Protection
- Cycle to work scheme
- Buying additional holidays
- Long service awards
- Enhanced eyecare scheme
- Enhanced family leave
- Childcare support
- Volunteer Programme
- Flexible working
- Ongoing learning, training and certifications
- Regular local, regional and global socials
- A supportive, collaborative environment where people are at core of what we do
IT Applications Engineer employer: United Kingdom
King & Spalding is an exceptional employer, offering a dynamic and supportive work environment in the heart of London. With a strong commitment to employee growth, the firm provides comprehensive benefits including private medical insurance, generous pension contributions, and wellness allowances, ensuring that team members are well-supported both personally and professionally. The collaborative culture fosters innovation and excellence, making it an ideal place for those seeking meaningful and rewarding careers in the legal field.
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We think this is how you could land IT Applications Engineer
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We think you need these skills to ace IT Applications Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at United Kingdom.
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Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at United Kingdom. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
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How to prepare for a job interview at United Kingdom
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
