Technical Support Officer

Technical Support Officer

Full-Time 45220 - 45220 £ / year (est.) On-site
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At a Glance

  • Tasks: Support compliance in nuclear waste management and dangerous goods transport.
  • Company: Join UKNNL, a leader in the nuclear sector with innovative opportunities.
  • Benefits: Enjoy competitive salary, generous leave, and family-focused policies.
  • Other info: Inclusive workplace with excellent growth opportunities and support for personal challenges.
  • Why this job: Make a real-world impact while developing your career in a dynamic environment.
  • Qualifications: Experience in industrial settings and strong communication skills required.

The predicted salary is between 45220 - 45220 £ per year.

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At UKNNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

The Technical Support Officer (Consignment and Flasking) is responsible for ensuring compliance with respect to consignment and flasking operations within UKNNL – including Workington Lab and Sellafield. This position will predominantly supervise all dangerous goods consignments with respect to transport (both on and off the site), engaging with a fleet of different customers and keeping an auditable record of all movements. In addition to the Active Handling Facility (AHF) flasking demands, the role also includes the management and operation of Intermediate level waste (ILW) generated within the facility, ensuring that AHF continues to compliantly consign ILW to downstream plants to allow the smooth and continued operation of the facility. They will be responsible for ensuring UKNNL’s compliance with a number of requirements and regulations governing the nuclear industry and its relevant Site Licence Conditions, principally in relation to waste management (solid, aerial and liquid). They will act as the primary appointee for a number of major and minor key roles.

Main Responsibilities:

  • Provide support for all issues relating to ILW waste consignments to Sellafield.
  • Support the management of Waste Liabilities costings of the laboratories.
  • SQEP in compliance roles including, but not exclusively, Dangerous Goods Dispatch Officer (DGDO), Radioactive Movement Consigner (RMC) (AHF), ILW Coordinator, COSHH Coordinator, Liquid Effluent Coordinator (LEC).
  • Check compliance of Safe Systems of Work procedures and report/initiate any necessary remedial action for their areas of responsibility.
  • Responsible for the organisation and compliance of all dangerous goods transport consignments on and off site.
  • External Dangerous goods training qualifications to be obtained for Classes 1-9 in Road, Air and Sea.
  • Point of contact for Customer work, working alongside the members of both the flasking and consignment and Waste and environmental team.
  • Carry out audits, observations and inspections to monitor and effect remedial action where necessary.
  • Support both the TSM (consignment and flasking) and TSM (waste and environment) to ensure compliance with respect to both AHF flask and ILW operations.

Essential Criteria:

  • Experience of safe systems of work and associated documentation.
  • Experience of working in an industrial environment.
  • Be able to work with a team showing strong communication and organisation skills.
  • Experience in Dangerous goods of any class.
  • Proficient in Microsoft Word and Excel.
  • Excellent organisational and coordination skills.
  • Minimum of C in GCSE’s in English, Maths and Science.
  • Ability to achieve DV Clearance (this includes but is not limited to identity, employment, financial and criminal records checks plus 10 years’ worth of UK residency).

Desirable Criteria:

  • Experience of the nuclear industry.
  • Knowledge of industrial waste issues and solutions.
  • Qualifications passed or present in road, sea or air regulations with respect to dangerous goods.
  • A good understanding of UKNNL operations on the Sellafield Site.
  • HND or equivalent in a Science related subject.
  • Experience in Sellafield limited SLP processes and management system.
  • NEBOSH General Certificate in Environmental Management or Health and Safety.

Why join us?

UKNNL isn’t just a place where you can do career-defining work that makes a real-world impact. It’s also a place where you’ll feel appreciated and valued. We’re creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

We also offer a range of employee benefits:

  • Sector leading Family-Focused Policies: celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage.
  • UKNNL offers attractive pension plans. If you contribute 5%, UKNNL contributes 15%. Alternatively, if you choose not to contribute (0%), UKNNL will still contribute 10%.
  • Annual Leave: Benefit from 25.5 days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays.
  • Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK.
  • Company Bonus: Be rewarded for your contributions.
  • Learning Opportunities: Enhance your skills through excellent development programmes.
  • Employee Assistance: Access support for personal and professional challenges.
  • Cycle to Work: Stay active and eco-friendly.
  • Life Assurance: Ensure peace of mind for you and your loved ones.
  • Enhanced Sick Pay Benefits: Receive support during illness or injury.
  • Access to ‘Mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance.
  • Health Care: Health savings plan which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).

About The Company:

UKNNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole. This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion:

UKNNL has a vision for Equality, Diversity and Inclusivity (ED&I) where UKNNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures, providing reasonable adjustments as appropriate. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging and the ability to access to workplace in a way which works for you.

Technical Support Officer employer: United Kingdom National Nuclear Laboratory

NIRO is an exceptional employer, offering the chance to work on nationally significant challenges within the UK's nuclear ecosystem. With a strong emphasis on collaboration, integrity, and continuous improvement, employees benefit from a dynamic work culture that fosters professional growth and innovation. This role not only allows you to influence the future of nuclear programme delivery but also provides opportunities to engage with leading experts and develop your career at the intersection of science and strategy.

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Contact Details:

United Kingdom National Nuclear Laboratory Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Officer

✨Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

✨Attend Industry Conferences

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✨Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

✨Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like United Kingdom National Nuclear Laboratory looking for candidates who are engaged and informed.

We think you need these skills to ace Technical Support Officer

Compliance Management
Dangerous Goods Handling
Waste Management
Auditing Skills
Communication Skills
Organisational Skills
Teamwork

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at United Kingdom National Nuclear Laboratory. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at United Kingdom National Nuclear Laboratory

✨Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

✨Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

✨Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

✨Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with United Kingdom National Nuclear Laboratory’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!