Overview
In this role you will lead QA and testing across multiple Borders & Trade initiatives within HMRC, guiding quality strategy and assurance. You will drive testing standards, coordinate cross-functional teams, and champion automation and modern testing practices. You’ll influence release readiness and risk mitigation in a complex, fast-paced environment. This is a chance to shape testing approaches for critical customs and trade systems and to grow within a mission-driven digital organisation.
Pay / Benefits
- Civil Service Defined Benefit Pension (employer contributions)
- Flexible and Hybrid Working
- 25–30 days of leave, increasing with service
- Coaching and development
- Personal support
- Family friendly policies
Responsibilities
- Lead, manage and deliver QA and testing activities across multiple products, projects, or programmes
- Define and implement testing strategies, standards, and best practices
- Act as a recognised SME in testing disciplines, providing guidance to project teams
- Lead, coach, and mentor staff to build a high-performing testing community
- Evaluate and promote testing tools and approaches supporting functional and non-functional testing
- Analyse and communicate test outcomes and quality metrics to stakeholders
- Drive test automation and CI/CD adoption to embed quality in the SDLC
- Build relationships with delivery teams, stakeholders, and supplier teams for continuous improvement
Key requirements
- Experience leading technical/product teams in Agile environments
- Experience across full SDLC with testing strategies and quality frameworks
- Experience with test automation, testing tools, and CI/CD practices
- Experience establishing quality metrics and reporting frameworks
- Experience influencing stakeholders to drive quality outcomes
- Strong coaching and mentoring skills
- leadership
- coaching and mentoring
- stakeholder management
- Zephyr
- Jira
- Selenium
Lead QAT Analyst in Worthing employer: United Kingdom Government
At HM Revenue and Customs, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity, collaboration, and continuous professional development. As a Senior Business Analyst, you will have the opportunity to lead transformative projects in a dynamic environment while benefiting from flexible working arrangements and a commitment to employee growth. With a focus on meaningful work and a supportive team atmosphere across various UK locations, HMRC is dedicated to helping you thrive in your career.
