Overview
In this role you lead a Local Delivery Unit within the National Probation Service to ensure high-quality practice and delivery. You will manage staff, analyse performance data, and safeguard the public while upholding equality and inclusion. You’ll collaborate with partners to meet standards and drive continuous improvement. The position offers impactful work within a mission-driven public sector environment with opportunities to shape practice and policy.
Pay / Benefits
- Access to learning and development
- Flexible working options
- Inclusion and diversity emphasis
- Civil Service pension with employer contribution 28.97%
- Annual Leave
- Public Holidays
Responsibilities
- Provide effective management and leadership to the team
- Ensure quality delivery of good practice and performance improvement
- Deploy resources cost-effectively to meet budget and strategic aims
- Align team activities with contracts with HMPPS, CRCs, and local plans
- Analyse performance data to maximise team performance and practice quality
- Develop and manage staff, address underperformance, health and safety, and diversity matters
- Ensure offender managers manage risk and meet public protection standards
- Contribute to public protection via multi-agency arrangements and case reviews
- Promote innovation and continuous improvement in service delivery
- Manage area budgets and authorise expenditure within limits
- Represent NPS in partnerships and external engagement
- Facilitate communication between management teams and partners
- Participate in corporate management as part of the unit team
- Undertake delegated responsibilities and adapt to changes in role
- Demonstrate pro-social modelling and challenge anti-social attitudes
- Carry out safeguarding duties in line with policies
- Work within NPS and HMPPS aims and values
Key requirements
- Substantial experience in probation or criminal justice context with good practice in offender risk assessment and management
- Understanding of Probation Service role in criminal justice and multi-disciplinary settings
- Knowledge of factors influencing engagement with victims
- Experience of risk management, multi-agency risk assessment and procedures
- Ability to evaluate practice and contribute to policy development
- Experience under pressure and meeting demanding deadlines
- Ability to work flexibly within a team to meet performance targets
- Experience in administration and information systems
- Proven change management and quality/efficiency improvements
- Strong IT skills with ability to interpret performance reports
- Championing diversity and inclusiveness
- English language proficiency (and Welsh where specified)
- Collaborative mindset
- Strong decision-making
- Effective communication and influencing
- Leadership and team development
- Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice
- Or previously recognised qualifications: Diploma in Probation Studies, Diploma in Social Work (Probation Option), CQSW (Probation Option)
West Midlands Region - PQiP Senior Probation Officer (Ref: 22880) in Wolverhampton employer: United Kingdom Government
At HM Revenue and Customs, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity, collaboration, and continuous professional development. As a Senior Business Analyst, you will have the opportunity to lead transformative projects in a dynamic environment while benefiting from flexible working arrangements and a commitment to employee growth. With a focus on meaningful work and a supportive team atmosphere across various UK locations, HMRC is dedicated to helping you thrive in your career.
