Overview
In this role you own the Local Area Network platform for HMRC, shaping its vision, roadmap and delivery across offices nationwide. You’ll operate as a product-led leader, aligning platform standards with business needs and technical realities to improve reliability, security and user experience. You will collaborate across architecture, engineering, service management and suppliers, driving standardisation and continuous improvement. This is a high-impact opportunity to evolve LAN services at scale.
Pay / Benefits
- Civil Service Pension scheme contributions
- Flexible and Hybrid Working policies
- Generous leave allowance (25–30 days)
- Coaching and development
- Family friendly policies
- Salary £58,541–£64,624 per year
Responsibilities
- Define and evolve a clear LAN platform vision and roadmap aligned to priorities and user needs
- Treat LAN as a product-led service and prioritise work based on value, resilience, security and impact
- Communicate platform value and constraints to technical and non-technical stakeholders
- Drive standardisation and simplification across the LAN estate to improve consistency
- Own end-to-end LAN platform lifecycle including backlog, risks and improvements
- Coordinate delivery with internal teams and strategic suppliers with clear ownership and dependencies
- Shape LAN standards and patterns for switching, wireless, site connectivity and resilience
- Ensure site-based changes align with the platform direction and design principles
- Advocate for the platform and maintain visibility of priorities and constraints across the organisation
- Identify opportunities for automation and improved operational control across LAN services
Key requirements
- Experience owning or leading enterprise LAN or campus network platforms in a large organisation
- Strong understanding of LAN technologies (switching, wireless, access networks, site connectivity) and performance
- Ability to define roadmaps, backlogs and prioritise by business value and user needs
- Proven ability to lead through influence in multi-disciplinary and supplier-led environments
- Experience balancing operational stability with continuous improvement across a distributed estate
- Experience with platform lifecycle management including demand, risks, and improvement activity
- Strong stakeholder management and ability to communicate with senior/non-technical audiences
- Experience in a multi-supplier environment and delivering service outcomes
- collaborative leadership
- clear communication
- stakeholder influencing
- Enterprise LAN and campus networking
- Switching, wireless, access networks
- Site connectivity and resilience patterns
Platform Owner- LAN Networks in Telford employer: United Kingdom Government
At HM Revenue and Customs, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity, collaboration, and continuous professional development. As a Senior Business Analyst, you will have the opportunity to lead transformative projects in a dynamic environment while benefiting from flexible working arrangements and a commitment to employee growth. With a focus on meaningful work and a supportive team atmosphere across various UK locations, HMRC is dedicated to helping you thrive in your career.
