At a Glance
- Tasks: Lead strategic and operational service delivery for Courts in Yorkshire and The Humber.
- Company: Join HM Prison & Probation Service, a key player in the criminal justice system.
- Benefits: Enjoy flexible working options, a Civil Service pension, and generous annual leave.
- Other info: Diverse and inclusive workplace with opportunities for professional development.
- Why this job: Make a real difference in the community while advancing your career in public service.
- Qualifications: Relevant qualifications in probation or community justice required.
The predicted salary is between 51203 - 56111 £ per year.
Location: Barnsley; Beverley; Bradford; Doncaster; Grimsby; Harrogate; Kingston upon Hull; Leeds; Huddersfield; Skipton; Sheffield; York
Salary: 51,203 - 56,111 per year
Employment: Full time
Category: Director Or Strategic Support
Employer: HM Prison & Probation Service
Job summary
This is an exciting opportunity for the successful candidate to lead YatH’s service delivery strategically and operationally to our Courts. Additionally, a key aspect of this role will also be to act as the board manager for the Effective Targeting Board through its pilot by formulating, managing, and monitoring priorities. This is a critical role in operationalising the objectives and decisions of the Board and working effectively with senior managers and operational staff across the region to develop a culture of effective targeting.
Key Responsibilities
- Representation for the YatH Region and the National Court Strategy Group (NCSG), ensuring that all national court related policies and practices are implemented and embedded operationally.
- Line management of the YatH Enforcement Quality Assurance Hub (EQAH) Senior Probation Officer.
- Act as a core member of the Court Sub Group (and Rehabilitation Steering Group as required) to assist the region’s delivery against the priorities, objectives and activities of the regional delivery and quality plans.
- Lead the Court SPO forum and escalate queries to the Court sub group and Rehabilitation Steering group.
- Oversee and actively lead the Sentencer engagement strategy of the YatH, improving and enhancing judicial and HMCTS stakeholder engagement, including attendance at the Probation Liaison Forums.
- Support for the Regional Probation Director, Heads of Operations and Court lead to drive improvements in regional court performance and ambitions.
- Performance management and monitoring using the revised Court dashboard to improve performance against PSR productivity and cohort targeting.
- Oversee and work in close collaboration with Heads of PDUs / Deputy Heads and Court SPOs to improve all aspects of Court performance and effective targeting.
- Where necessary, directly supporting Court Teams and PDUs to improve sentencing outcomes.
- Develop the Effective Targeting Board work plan and review progress against the Board’s priorities and objectives.
- Coordinate information gathering for HMIP inspections and OSAG audits.
- Work in collaboration with the Performance & Quality and Learning & Development Teams to improve the quality of PSR delivery.
- Performance management and monitoring using the revised Court dashboard to improve performance against PSR productivity, cohort targeting by compiling monthly court work analysis to support PDUs.
Person specification
A qualification in one of the following areas: Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
- Diploma in Probation Studies
- Diploma in Social Work (with Probation Option)
- CQSW (with Probation Option)
Knowledge of the wider criminal justice system
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Delivering at Pace
- Communicating and Influencing
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
To be asked at interview
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Things you need to know
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills. Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact: Name: SSCL Recruitment Enquiries Team
Email:
Telephone:
Recruitment team Email:
Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles.
Senior Operational Support Manager in Sheffield employer: United Kingdom Government
At HM Revenue and Customs, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity, collaboration, and continuous professional development. As a Senior Business Analyst, you will have the opportunity to lead transformative projects in a dynamic environment while benefiting from flexible working arrangements and a commitment to employee growth. With a focus on meaningful work and a supportive team atmosphere across various UK locations, HMRC is dedicated to helping you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operational Support Manager in Sheffield
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like United Kingdom Government, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like United Kingdom Government and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Operational Support Manager in Sheffield
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for United Kingdom Government and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at United Kingdom Government
✨Get to Know Public Sector Values
Before your interview with United Kingdom Government, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for United Kingdom Government.