At a Glance
- Tasks: Join HMRC as a Senior Infrastructure Engineer and shape the future of cloud infrastructure.
- Company: Be part of HM Revenue and Customs, a diverse and inclusive organisation.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Great opportunities for personal development and a clear path for career advancement.
- Why this job: Make a real impact while advancing your career in a supportive environment.
- Qualifications: Experience in DevOps, cloud technologies, and infrastructure management is essential.
The predicted salary is between 45544 - 55157 £ per year.
Location: Bristol; Leeds, UK; Manchester, UK; Telford; Worthing, UK; Stratford-upon-Avon CV37, UK; Reading, UK; Cardiff, UK; Edinburgh, UK; Glasgow City, Glasgow, UK; United Kingdom
Salary: 45,544 - 55,157 per year
Employment: Flexible
Category: IT
Posted: 2026-09-09
Valid to: 2026-09-23
Employer: HM Revenue and Customs
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
As a Senior Infrastructure Engineer (DevOps), you will work in an Agile fast-paced environment helping to deliver and maintain database products and solutions. Already a skilled Practitioner and role model, you will ensure best practices are adhered to and guide teams on how to deliver and support quality database products.
In addition, you will be responsible for the design, implementation, configuration, maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.
At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work-life balance through fair hybrid working arrangements, supporting families and accommodating personal needs.
Your career will flourish with our clear path for advancement, extensive training and development opportunities, and chance to gain qualifications whilst progressing through grades. You will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.
Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.
The ideal candidate will have a proven track record as an Infrastructure Engineer or DevOps Engineer, and you will have experience of:
- Providing effective infrastructure management and support gained in very large, highly available, enterprise-class environments.
- Technical experience should include, but not limited to, modern delivery of Infrastructure within the cloud, security, backups and restores and on-premise to cloud migrations, with an emphasis on Infrastructure as Code (IaC).
Responsibilities
- Proactively contribute to the DevOps Engineering Community of Practice by providing technical leadership and mentorship to less experienced team members.
- Manage Infrastructure through multiple product lifecycle environments, from development to mission-critical production systems on-premise and Cloud IaaS and PaaS environments.
- Configure and maintain IaC, including monitoring of system health and performance, to ensure optimum levels of performance, availability, security, and automation.
- Support architects and developers to ensure design, development and implementation support efforts meet integration and performance expectations.
- Independently analyse, tackle, and correct issues in real time, providing problem resolution end-to-end.
- Refine and automate regular processes, track issues, and document changes.
- Assist developers with complex query tuning, schema refinement and cloud migration approaches.
Essential Criteria
- Expertise in Terraform and Ansible
- Expertise pipeline delivery of IaC
- Expertise level knowledge of Cloud infrastructure technologies such as AWS and Microsoft Azure, IaaS- and PaaS-based solutions
- Expertise level skills in Linux OS and scripting
- Expertise of DevOps practices, continuous delivery tooling (for example, Artifactory, Git, Kubernetes)
Desirable Criteria
- Working knowledge of Agile deliveries, collaborative tooling and techniques, including Jira and Kanban
- Working knowledge of ITIL 3 or 4 processes
- Understanding of government or public sector technology requirements
Additionally, you will be expected to be included in a 24x7 on-call rota to perform scheduled maintenance and support release deployment activities after hours.
Important Security Information
Successful candidate should already hold or be willing to obtain Security Check (SC) clearance before taking up post.
Benefits
- Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
- We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
Technical Support
If you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available.
Additional Security Information
Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Further information on nationality requirements can be found on the official website.
Senior Infrastructure Engineer in Norfolk employer: United Kingdom Government
At HM Revenue and Customs, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity, collaboration, and continuous professional development. As a Senior Business Analyst, you will have the opportunity to lead transformative projects in a dynamic environment while benefiting from flexible working arrangements and a commitment to employee growth. With a focus on meaningful work and a supportive team atmosphere across various UK locations, HMRC is dedicated to helping you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Infrastructure Engineer in Norfolk
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what United Kingdom Government values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges United Kingdom Government might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at United Kingdom Government!
✨Direct Apply to United Kingdom Government
Let's not forget to apply directly through the United Kingdom Government website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Infrastructure Engineer in Norfolk
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at United Kingdom Government.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at United Kingdom Government. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at United Kingdom Government
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
