Overview
In this role, you will lead the delivery of complex digital products and services for HMRC’s Borders & Trade group, guiding multiple multidisciplinary teams from discovery to live operation. You’ll create conditions for sustainable, predictable delivery, manage risks and dependencies, and focus on user-centered outcomes. You will coach teams, promote modern delivery practices, and help grow delivery capability across the organisation. This is an opportunity to shape essential public services through agile leadership and collaboration.
Pay / Benefits
- Civil Service Pension scheme contributions
- Flexible and Hybrid Working policies
- 25–30 days annual leave increasing with service
- Coaching and development opportunities
- Family-friendly policies
- Supportive and inclusive culture
Responsibilities
- Lead delivery of complex digital products and services across multiple teams using Agile methodologies
- Proactively manage risks, dependencies and impediments to sustain delivery
- Provide leadership from discovery through live service across the product lifecycle
- Build and coach high-performing teams to improve outcomes
- Drive continuous improvement using delivery metrics and team feedback
- Establish strong relationships with business, operational, technical and (external) supplier stakeholders
- Influence decision-making to align competing priorities for successful delivery
- Ensure governance, planning, reporting, resource management and forecasting for informed decisions
- Promote modern Agile approaches and embed innovative ways of working across HMRC
Key requirements
- Significant experience delivering complex digital products/services in a large organisation with Agile methodologies
- Proven ability to balance priorities and maintain delivery momentum across multiple teams
- Strong experience applying Agile and Lean methods and coaching others
- Ability to build trusted relationships with senior stakeholders and suppliers
- Experience using delivery metrics, reporting and performance insight for improvement and decision-making
- Ability to identify and resolve delivery risks, issues and blockers in complex environments
- leadership
- communication
- stakeholder management
- Agile methodologies
- Lean delivery approaches
- delivery metrics and reporting
Senior Agile Delivery Manager in Manchester employer: United Kingdom Government
At HM Revenue and Customs, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity, collaboration, and continuous professional development. As a Senior Business Analyst, you will have the opportunity to lead transformative projects in a dynamic environment while benefiting from flexible working arrangements and a commitment to employee growth. With a focus on meaningful work and a supportive team atmosphere across various UK locations, HMRC is dedicated to helping you thrive in your career.
