At a Glance
- Tasks: Lead HMRC's response to fraud threats and ensure effective interventions.
- Company: Join HM Revenue and Customs, a key player in public service.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a real difference in protecting customers from fraud.
- Qualifications: Strong analytical skills and experience in fraud prevention are essential.
The predicted salary is between 58541 - 72711 £ per year.
Location: Bristol; Leeds, UK; Manchester, UK; Newcastle upon Tyne, UK; Stratford-upon-Avon CV37, UK; Central, Overdale, Telford, UK; Reading, UK; Cardiff, UK; United Kingdom
Salary: 58,541 - 72,711 per year
Employment: Flexible
Category: Policy
Posted: 2026-07-30
Valid to: 2026-08-20
Employer: HM Revenue and Customs
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission.
This role sits within HMRC’s Fraud Prevention Centre (FPC) directorate and is part of the Government Digital and Data Profession. As an Identity, Verification and Authentication (IDVA) Service Control Manager, you will lead HMRC’s technical response to fraud and risk threats, ensuring interventions are timely, proportionate, and effective. You will work across multiple business areas, combining analytical insight, operational leadership, and strategic thinking to protect HMRC’s services and customers. This is a fast-paced role requiring adaptability, collaboration, and a commitment to continuous improvement.
Person specification
- Analyse risk intelligence and emerging threats to prioritise interventions, recommend escalation routes for high-risk incidents, and inform strategic decisions.
- Manage aspects of the incident response cycle, from identification and prioritisation through facilitation and resolution.
- Maintain awareness of fraud trends and identity threats, contributing to HMRC’s capability to anticipate and mitigate risks.
- Produce clear, actionable reports and briefings for senior stakeholders, translating technical detail into strategic insights.
- Build strong relationships internally and externally to enable effective collaboration during incidents and intervention campaigns.
- Support continuous improvement and performance monitoring, identifying opportunities to strengthen HMRC’s compliance approach and governance frameworks.
- Apply project management skills to coordinate multi-team interventions effectively and manage the delivery into live.
Essential Criteria
- Ability to analyse complex fraud risk data, identify patterns, and prioritise interventions using structured frameworks.
- Strong influencing and communication skills, with experience translating technical detail into actionable insights for senior stakeholders.
- Knowledge of fraud prevention methods, identity fraud trends, and emerging threats.
- Experience applying governance frameworks and risk appetite principles in technical decision-making.
- Familiarity with fraud analytics tools and their application in operational contexts.
- Experience in leading multiple projects, demonstrating project management skills to coordinate multi-team interventions effectively.
- Ability to work at pace in a dynamic environment, adapting to changing priorities and resource constraints.
- Knowledge and experience with Identity and Access Management (IAM) services and IAM standards.
Desirable Criteria
- Counter Fraud Profession accreditation or equivalent.
- Experience in policy or legal frameworks relevant to fraud prevention.
- Certification in project management or risk management.
This role requires the successful candidate to hold or be willing to obtain Security Clearance prior to taking up the post.
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
Family friendly policies.
Personal support.
Coaching and development.
IDVA Service Control Lead in Leeds employer: United Kingdom Government
The College of Policing is an exceptional employer, offering a supportive and inclusive environment that prioritises employee wellbeing and professional development. With flexible working options and a strong commitment to diversity, staff are encouraged to thrive while contributing to the vital mission of enhancing policing standards across the UK. This role not only provides the opportunity to lead a team of experts but also to engage with various stakeholders, ensuring a meaningful impact on public safety and officer training.
StudySmarter Expert Advice🤫
We think this is how you could land IDVA Service Control Lead in Leeds
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like United Kingdom Government looking for candidates who are engaged and informed.
We think you need these skills to ace IDVA Service Control Lead in Leeds
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at United Kingdom Government. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at United Kingdom Government
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with United Kingdom Government’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
