Do you bring a genuine can-do attitude to everything you do? Do you enjoy working with people, even when things get busy? If so, this is the role you're looking for! You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do!
Key Responsibilities
- Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
- Providing excellent face-to-face customer service.
- Being a brand ambassador - positively promoting our products and services.
- Working towards targets to increase productivity and sales.
- Cleaning and preparing vehicles to ensure they are presented to customers in a safe, clean, and rental-ready condition.
- Ensuring that the rental car lot is organised and well-maintained
What we are looking for
- A genuine can-do, positive attitude, above all else
- Someone reliable and motivated, who sees every day as a chance to improve
- Excellent communication skills
- Team-player
- Previous customer service experience is welcomed
- Someone who enjoys working flexibly as the role is annualised hours based, and who's comfortable moving between hands-on tasks and customer-facing work - no two days will be the same!
- A full valid driving licence with 12 months' experience
Great rewards for great work
- 33 days holiday inclusive of bank holidays
- A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group
- Opportunity to earn monthly commission London Kent United Kingdom
- A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology.
- We operate some of the most recognised brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.
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Rental Operations Agent in London employer: United Kingdom Avis Budget UK Limited
Avis Budget Group is an excellent employer that values flexibility and work-life balance, making it an ideal place for those seeking meaningful employment in the car rental industry. With a supportive work culture, opportunities for professional growth, and a commitment to customer service excellence, employees can thrive in a dynamic environment while enjoying the benefits of working with a leading global brand.
Contact Details:
United Kingdom Avis Budget UK Limited Recruitment Team
