Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and manage witness assessment visits with strong admin skills and clear communication.
- Company: Join UKAS, the UK's sole Accreditation Body, known for its diverse and inclusive culture.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
- Why this job: Make a real impact by ensuring smooth assessment processes and enhancing customer experiences.
- Qualifications: Excellent customer service, communication skills, and teamwork experience required.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
UKAS is recruiting a Witness Assessment Coordinator to join our Customer Services Team. This is a full-time role, with the option of hybrid working, based at our head office in Staines Upon Thames. The Witness Assessment Coordinator role centres on organising and managing witness assessment visits, combining strong administrative skills with clear communication. You’ll act as the key link between customers, assessment managers, contracted assessors, and technical experts to keep visits on track and deadlines met.
As a Witness Assessment Coordinator, you will:
- Coordinate assessment visits – Plan and organise witness assessment visits, making sure all parties (customers, assessors, and internal teams) are aligned.
- Act as the main point of contact – Handle enquiries from customers and colleagues, provide accurate information, and ensure a smooth experience.
- Monitor progress and deadlines – Track upcoming and overdue visits, take action to keep things on schedule, and elevate issues promptly when needed.
- Maintain accurate records – Keep internal systems and databases up to date so information can be easily retrieved.
- Work collaboratively – Liaise with different teams to ensure continuous cover and consistent operations.
- Handle additional admin tasks – Complete other agreed tasks efficiently and in line with internal processes.
This is a key role within UKAS and would suit someone with a keen eye for detail and the confidence to liaise effectively with colleagues and customers at all levels. It is expected that the successful candidate will:
- Have excellent customer service skills.
- Demonstrate accurate written and clear verbal communication skills.
- Have demonstrable experience of working as part of a team.
- Be able to prioritise workload to meet deadlines.
- Have good knowledge of Microsoft Office software.
Equity, Diversity, and Inclusion: Fostering a Culture of Belonging UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation. We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.
Witness Assessment Co-ordinator employer: United Kingdom Accreditation Service
Contact Detail:
United Kingdom Accreditation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Witness Assessment Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend jotting down key points about UKAS and how your skills align with the Witness Assessment Coordinator position. This will help you stand out and show you’re genuinely interested.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. We can’t stress enough how important it is to be comfortable talking about your experiences and how they relate to the job you’re applying for.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates take that extra step!
We think you need these skills to ace Witness Assessment Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Witness Assessment Coordinator role. Highlight your administrative skills and any relevant experience that shows you can manage assessment visits effectively.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your clear verbal and written communication skills. Use examples in your application that showcase how you've successfully communicated in past roles.
Highlight Teamwork Experience: We love a team player! Make sure to mention any experiences where you’ve worked collaboratively with others. This will show us that you can fit right into our Customer Services Team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at United Kingdom Accreditation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Witness Assessment Coordinator role. Familiarise yourself with the key responsibilities like coordinating assessment visits and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves acting as the main point of contact, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in the past. This will highlight your ability to handle enquiries and provide accurate information.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage deadlines. Think of specific instances where you successfully kept projects on track. This will showcase your strong administrative skills and your ability to monitor progress effectively.
✨Emphasise Team Collaboration
UKAS values teamwork, so be prepared to share experiences where you've worked collaboratively with others. Highlight how you liaised with different teams to ensure smooth operations. This will show that you can work well within a team and contribute to a positive work environment.
