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- Tasks: Support accreditation processes and manage travel arrangements efficiently.
- Company: Join UKAS, the UK's leading Accreditation Body, committed to diversity and inclusion.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Be part of a culture that values your unique contributions and fosters belonging.
- Qualifications: Strong customer service skills, attention to detail, and problem-solving abilities required.
- Other info: This is a full-time role based in Staines Upon Thames.
The predicted salary is between 30000 - 42000 £ per year.
UKAS are recruiting a Travel and Post Assessment Administrator to work within our Customer Services Team. This is a full-time role, with the option of hybrid working, based at our head office in Staines Upon Thames.
The Travel and Post Assessment Administrator provides administrative support to the accreditation sections and processes administration tasks defined by the accreditation cycle at a pace, quality and efficiency to exceed customer and internal expectations and KPIs.
As a Travel and Post Assessment Administrator, you will:
- Provide post-assessment administration, keeping accurate and up-to-date records.
- Provide pre-scheduled assessment administration within the agreed timeframes, including WRAP creation and project updates.
- Book and confirm travel & hotel arrangements by the set requirements using the UKAS travel agent’s online tools.
It is expected that the successful candidate will have:
- Strong customer service ethos
- Good written and verbal communication skills
- Good attention to detail
- Good organisational skills and ability to prioritise workload
- Problem-solving skills with the ability to anticipate problems and resolve issues independently
Equity, Diversity, and Inclusion: Fostering a Culture of Belonging
UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation. We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.
Post Assessment and Travel Administrator employer: United Kingdom Accreditation Service
Contact Detail:
United Kingdom Accreditation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Assessment and Travel Administrator
✨Tip Number 1
Familiarise yourself with the accreditation process and the specific tasks involved in post-assessment administration. Understanding the nuances of this role will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will highlight your ability to prioritise workload effectively, which is crucial for this position.
✨Tip Number 3
Research UKAS and their commitment to equity, diversity, and inclusion. Be ready to discuss how your background and experiences align with their values, as this will demonstrate your fit within their culture.
✨Tip Number 4
Prepare to discuss your customer service ethos and provide examples of how you've resolved issues independently. This will show that you can anticipate problems and act proactively, which is essential for the role.
We think you need these skills to ace Post Assessment and Travel Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Travel and Post Assessment Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience you have. Use specific examples to demonstrate your attention to detail, organisational skills, and problem-solving abilities.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention UKAS's commitment to equity, diversity, and inclusion, and explain how you can contribute to fostering a culture of belonging.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at United Kingdom Accreditation Service
✨Showcase Your Organisational Skills
As a Travel and Post Assessment Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully prioritised workloads and met deadlines.
✨Highlight Your Customer Service Experience
UKAS values a strong customer service ethos. Be ready to discuss situations where you provided excellent service, resolved issues, or went above and beyond for customers. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Attention to Detail
Accuracy is key in this role. Bring up instances where your attention to detail made a significant difference in your work. You might want to mention how you ensure records are kept up-to-date and error-free.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of examples where you anticipated potential issues and took proactive steps to resolve them. This will illustrate your ability to think critically and act independently.
