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For Companies At a Glance
- Tasks: Lead assessments, coordinate teams, and ensure top-notch customer service.
- Company: Join UKAS, the UK's leading accreditation body dedicated to quality management.
- Benefits: Enjoy a home-based role with travel opportunities and a commitment to diversity.
- Why this job: Make a real impact in quality assurance while working in a supportive and inclusive environment.
- Qualifications: Degree level education preferred; practical experience in quality management is valued.
- Other info: This role involves extensive travel across the UK with overnight stays.
The predicted salary is between 36000 - 60000 £ per year.
The United Kingdom Accreditation Service (UKAS) is looking for a skilled and experienced candidate to take on the exciting and varied role of Assessment Manager within our Corporate team.
To be successful in this role, you will:
- Have a strong working knowledge of either ISO/IEC 17021 or ISO/IEC 17065 and its implementation
- Be customer-focused with excellent interpersonal, communication and organisation skills.
- Have relevant hands-on experience, a broad knowledge of your sector and a good understanding of modern quality management systems in organisations.
- Have experience in organisation auditing or assessment.
- Have a mindset of adding value.
- Be educated to degree level. This is desirable, but not essential. Practical experience in a relevant discipline will also be taken into consideration.
The Role
The post calls for someone with a real passion for quality and a strong track record of working with accreditation within a certification body.
The work will be both engaging and rewarding. This is an opportunity to work in the public interest for the world’s leading accreditation body.
The Assessment Manager is the key focal point for customers. You’ll be expected to meet their reasonable accreditation expectations with objectivity, diligence, and excellent customer service.
The Assessment Manager will also be responsible for:
- Selecting assessment teams
- Establishing the assessment approach
- Leading the assessment and coordinating the team
- Collatingand reporting each assessment
- Progressing each assessment project from start to finish
This is a home-based position that involves extensive travel, mainly within the UK, with frequent overnight stays.
Equity, Diversity, and Inclusion: Fostering a Culture of Belonging
UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation.
We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.
Assessment Manager – Job Description
The role of an Assessment Manager
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Assessment Manager - Quality Management Systems employer: United Kingdom Accreditation Service
Contact Detail:
United Kingdom Accreditation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assessment Manager - Quality Management Systems
✨Tip Number 1
Familiarise yourself with ISO/IEC 17021 and ISO/IEC 17065 standards. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality management systems.
✨Tip Number 2
Network with professionals in the accreditation and quality management sectors. Attend relevant industry events or webinars to connect with potential colleagues and learn more about the role's expectations.
✨Tip Number 3
Prepare to discuss your hands-on experience in organisation auditing or assessment. Be ready to share specific examples that highlight your skills and how they align with the responsibilities of the Assessment Manager role.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves being a key focal point for customers, emphasise your ability to meet their needs with objectivity and diligence.
We think you need these skills to ace Assessment Manager - Quality Management Systems
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Assessment Manager position. Familiarise yourself with ISO/IEC 17021 and ISO/IEC 17065 standards, as well as the importance of quality management systems.
Tailor Your CV: Craft your CV to highlight relevant experience in quality management, auditing, and customer service. Emphasise any hands-on experience you have that aligns with the job description, particularly in accreditation or certification bodies.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for quality and your understanding of the role. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can add value to UKAS.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Assessment Manager.
How to prepare for a job interview at United Kingdom Accreditation Service
✨Demonstrate Your Knowledge of ISO Standards
Make sure to brush up on ISO/IEC 17021 and ISO/IEC 17065 before the interview. Be prepared to discuss how you've implemented these standards in your previous roles, as this will show your expertise and understanding of quality management systems.
✨Showcase Your Customer-Focused Approach
Since the role requires excellent customer service skills, think of examples where you've successfully met customer expectations. Highlight your interpersonal skills and how you’ve built strong relationships with clients in past positions.
✨Prepare for Questions on Auditing Experience
Expect questions about your hands-on experience with organisation auditing or assessment. Prepare specific examples that demonstrate your ability to lead assessments and manage teams effectively.
✨Emphasise Your Passion for Quality
UKAS is looking for someone with a genuine passion for quality. Be ready to discuss what quality means to you and how you’ve contributed to quality improvement initiatives in your previous roles.
