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- Tasks: Lead assessments and coordinate teams to ensure quality management standards.
- Company: Join the UK's leading accreditation body, UKAS, committed to quality and diversity.
- Benefits: Home-based role with travel opportunities and a focus on work-life balance.
- Why this job: Make a real impact in quality management while working in the public interest.
- Qualifications: Experience in ISO standards and strong customer service skills are essential.
- Other info: Embrace a culture of belonging and diversity in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
The United Kingdom Accreditation Service (UKAS) is looking for a skilled and experienced candidate to take on the exciting and varied role of Assessment Manager within our Corporate team.
To be successful in this role, you will:
- Have a strong working knowledge of either ISO/IEC 17021 or ISO/IEC 17065 and its implementation
- Be customer-focused with excellent interpersonal, communication and organisation skills
- Have relevant hands-on experience, a broad knowledge of your sector and a good understanding of modern quality management systems in organisations
- Have experience in organisation auditing or assessment
- Have a mindset of adding value
- Be educated to degree level (this is desirable, but not essential)
- Practical experience in a relevant discipline will also be taken into consideration
The Role
The post calls for someone with a real passion for quality and a strong track record of working with accreditation within a certification body. The work will be both engaging and rewarding. This is an opportunity to work in the public interest for the world’s leading accreditation body.
The Assessment Manager is the key focal point for customers. You’ll be expected to meet their reasonable accreditation expectations with objectivity, diligence, and excellent customer service. The Assessment Manager will also be responsible for:
- Selecting assessment teams
- Establishing the assessment approach
- Leading the assessment and coordinating the team
- Collating and reporting each assessment
- Progressing each assessment project from start to finish
This is a home-based position that involves extensive travel, mainly within the UK, with frequent overnight stays.
Equity, Diversity, and Inclusion: Fostering a Culture of Belonging
UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation. We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.
Assessment Manager - Quality Management System employer: United Kingdom Accreditation Service
Contact Detail:
United Kingdom Accreditation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assessment Manager - Quality Management System
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at UKAS or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on ISO/IEC standards. Show us you know your stuff and can talk confidently about quality management systems. We love candidates who can demonstrate their expertise!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve gone above and beyond for clients. We want to see that you can meet accreditation expectations with a smile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at UKAS.
We think you need these skills to ace Assessment Manager - Quality Management System
Some tips for your application 🫡
Know Your Standards: Make sure you have a solid understanding of ISO/IEC 17021 or ISO/IEC 17065. We want to see that you can apply this knowledge practically, so don’t just list it on your CV—show us how you've used it in real situations.
Show Off Your Customer Focus: In your application, highlight your customer service skills and any relevant experiences. We’re looking for someone who can connect with clients and meet their accreditation needs, so share examples of how you've done this in the past.
Be Organised and Detailed: When writing your application, pay attention to detail and structure. We appreciate a well-organised submission that clearly outlines your experience and qualifications. It shows us you can manage assessments effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can consider you for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at United Kingdom Accreditation Service
✨Know Your Standards
Make sure you have a solid understanding of ISO/IEC 17021 and ISO/IEC 17065. Brush up on how these standards are implemented in quality management systems, as this knowledge will be crucial during your interview.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think about times when you've gone above and beyond to meet client expectations, as this role is all about delivering excellent service to customers.
✨Demonstrate Your Experience
Be ready to discuss your hands-on experience with organisation auditing or assessment. Use specific examples to illustrate your track record and how it aligns with the responsibilities of the Assessment Manager role.
✨Emphasise Your Team Leadership Skills
Since you'll be leading assessment teams, think of instances where you've successfully coordinated a group. Highlight your ability to establish an assessment approach and manage projects from start to finish.