Operations Manager in Widnes

United Infrastructure is a leading infrastructure services company delivering reliable, high-quality solutions across critical markets. Through its acquisition of Jones Lighting, a trusted provider of commercial and industrial lighting services, United Infrastructure has expanded its capabilities and service offerings. Together, the combined organization delivers integrated, efficient, and innovative infrastructure solutions while maintaining a strong commitment to safety, quality, and customer satisfaction.

Company Overview

Part of the United Infrastructure Group, Jones are a team of innovators and experts in lighting and power. We are currently seeking skilled professionals and motivated newcomers, eager to train and grow in the fields of street lighting and power distribution. With contracts expanding and the industry evolving, we provide continuous training and professional development to help you grow. Our team values sustainability and is actively working towards a net-zero future, through impactful projects. If you’re interested in joining a forward-thinking company that values innovation, teamwork, and a commitment to environmental stewardship, then we’d love to hear from you.

Role Overview

As the Operations Manager, you will be responsible for managing the delivery of high-value contracts. This role requires strong leadership skills, expertise in the utility, street lighting or low voltage & high voltage sector. You should have experience in managing large‑scale multi functional teams, overseeing operations, coordinating with stakeholders, and ensuring each project aligns with the client’s objectives and compliance requirements and the overall performance of the framework.

Key Responsibilities

• Contract & Operational Management
  • Contract Management: Oversee multiple frameworks, ensuring they are delivered on time, within budget, and in line with client specifications.
  • Operational Oversight: Ensure operational efficiency and productivity across all ongoing projects, with a focus on quality, safety, and compliance.
• Stakeholder & Financial Management
  • Stakeholder Engagement: Serve as the primary point of contact for client interactions, addressing concerns, coordinating on project requirements, and fostering positive relationships.
  • Financial Accountability: Monitor and report on budgetary performance across contracts, ensuring all projects remain financially viable while meeting contract specifications.
• Leadership, Safety & Reporting
  • Team Leadership: Lead, mentor, and motivate project teams, ensuring all staff are working effectively and are aligned with the company’s goals and safety standards.
  • Health, Safety, and Environmental Compliance: Ensure all activities comply with HSE regulations and internal policies, fostering a safe working environment across all sites.
  • Project Reporting: Prepare detailed project status reports for stakeholders and senior management, highlighting progress, budgetary insights, risks, and mitigation strategies.
• Risk & Continuous Improvement
  • Risk Management: Identify and manage project risks proactively, implementing contingency plans and communicating potential issues to relevant parties.
  • Continuous Improvement: Develop and implement strategies to improve operational efficiency and project delivery, ensuring best practices are followed throughout.

Key Requirements

• Experience: Proven experience as an Operations Manager, Delivery Manager or similar role within the distribution electrical sector, utilities, or infrastructure sectors.
• Technical Expertise: Comprehensive understanding of processes, project management methodologies, and operational frameworks.
• Financial Acumen: Demonstrable experience in managing high-value contracts with a sound understanding of budgeting, cost control, and financial forecasting.
• Leadership Skills: Strong leadership and team management abilities, with a track record of driving high performance and maintaining morale within project teams.
• Compliance Knowledge: In‑depth knowledge of health, safety, and environmental regulations related to the utility or infrastructure sectors.
• Problem‑Solving: Strong analytical and problem‑solving skills, with the ability to make informed decisions quickly and effectively.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to liaise confidently with clients, senior management, and on‑site teams.
• Location Flexibility: Ability to travel as required.

Qualifications Desirable Skills and Qualifications

• Qualifications: Degree in Engineering, Project Management, Business Administration, or a related field.
• Professional Certifications: Relevant certifications such as APMP, PRINCE2, or a qualification in health and safety (e.g., NEBOSH).
• Industry Knowledge: Familiarity with frameworks specific to the utility sector and experience working within a regulated environment.

Additional Information

What We Offer

• Competitive salary and benefits package.
• Opportunities for career advancement within a leading company in the street lighting and ICP delivery across the North West.
• Supportive work environment with a commitment to continuous development.
• Involvement in high‑profile projects within the growing utility infrastructure sector.