Resident Liaison Officer in Walton-on-Thames

Resident Liaison Officer in Walton-on-Thames

Walton-on-Thames Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage with residents, manage communications, and ensure smooth project processes.
  • Company: Dynamic infrastructure company focused on impactful projects.
  • Benefits: Competitive salary, career progression, and a diverse work environment.
  • Other info: Immediate interviews for qualified candidates; join us on our growth journey!
  • Why this job: Make a real difference in communities while developing your career.
  • Qualifications: Excellent communication skills and experience in resident liaison or community engagement.

The predicted salary is between 31500 - 38500 £ per year.

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.

You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.

With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management.

You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence and own your car.

If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:

  • Competitive salary and benefits package
  • Opportunities for career progression aligned with the company’s growth
  • Immediate interview for qualified candidates

If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!

As a business, United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer in Walton-on-Thames employer: United Infrastructure

United Infrastructure is an excellent employer, offering a supportive work culture where Smart Meter Technicians can thrive in their roles across the Northumbrian Water region. With a focus on employee growth, the company provides comprehensive benefits such as a bike to work scheme, a company pension, and private medical insurance, ensuring that team members feel valued and secure in their positions.

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Contact Details:

United Infrastructure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Resident Liaison Officer in Walton-on-Thames

Join Construction Networks

Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!

Show Off Your Skills on Site

If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.

Utilise Construction Job Sites

Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like United Infrastructure, to express your interest!

Tailor Your Application for Full-Time Roles

Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Resident Liaison Officer at United Infrastructure.

We think you need these skills to ace Resident Liaison Officer in Walton-on-Thames

Excellent Communication Skills
Stakeholder Engagement
Customer Service
Conflict Resolution
Project Coordination
Resilience Under Pressure
Discretion and Respect

Some tips for your application 🫡

Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.

Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.

Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.

Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.

How to prepare for a job interview at United Infrastructure

Brush Up on Technical Knowledge

For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.

Showcase Your Projects

Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.

Understand the Team Dynamics

Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.

Prepare for On-the-Spot Problem Solving

Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!