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- Tasks: Engage with residents, manage communications, and ensure smooth project processes.
- Company: Dynamic infrastructure company focused on impactful projects in utilities and social sectors.
- Benefits: Competitive salary, career progression, and a diverse work environment.
- Why this job: Make a real difference in communities while developing your career in property services.
- Qualifications: Excellent communication skills and experience in resident liaison or community engagement.
- Other info: Join a growing team and be part of exciting infrastructure projects!
The predicted salary is between 28800 - 43200 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
- Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators.
- Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence and own your car.
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we’re offering a competitive salary and benefits package, along with opportunities for career progression aligned with the company’s growth.
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
Resident Liaison Officer in Thatcham employer: United Infrastructure
Contact Detail:
United Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Thatcham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow United Infrastructure on LinkedIn and engage with their posts. Commenting or sharing your thoughts can help you get noticed by the hiring team and show your genuine interest in the company.
✨Tip Number 3
Prepare for interviews by practising common questions related to resident liaison roles. Think about how you would handle difficult situations and communicate effectively with residents. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team at United Infrastructure.
We think you need these skills to ace Resident Liaison Officer in Thatcham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Resident Liaison Officer role. Highlight your communication skills and any relevant experience in community engagement or property services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed resident relations or handled challenging situations in the past.
Showcase Your Soft Skills: As a Resident Liaison Officer, your ability to communicate effectively is key. Make sure to mention your resilience under pressure and your knack for managing expectations between different stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get the ball rolling on your journey with United Infrastructure!
How to prepare for a job interview at United Infrastructure
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks mentioned in the job description, such as engaging with residents and managing expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully communicated with stakeholders or managed difficult situations. Be ready to share these examples during the interview to illustrate your skills and resilience under pressure. This will help the interviewers see how you can handle the challenges of the role.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their communication strategies with residents. This shows that you’re proactive and engaged.
✨Demonstrate Your Customer Care Approach
Highlight your commitment to providing high standards of customer aftercare. Discuss how you would ensure residents are kept informed and satisfied throughout the project lifecycle. This will resonate well with the company's focus on delivering innovative solutions and maintaining strong relationships with clients and residents.