At a Glance
- Tasks: Engage with residents, manage communications, and ensure smooth project processes.
- Company: Part of United Infrastructure, focused on revitalising homes and communities.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Other info: Immediate interviews for qualified candidates; join us on an exciting journey of growth!
- Why this job: Make a real difference in people's lives while developing your career in property services.
- Qualifications: Excellent communication skills and experience in resident liaison or community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Part of the wider United Infrastructure, Social infrastructure focuses on revitalising homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant. From delivering large programmes of work for social housing providers to fully integrated property service solutions, we provide a wide range of services for public sector clients. We’re specialists in net zero retrofit, working closely with our clients to lower the carbon footprint of their buildings and minimise operational costs. This includes using more thermally efficient building products and energy-efficient technology to deliver cost-efficient, carbon-reducing solutions.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate the handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client, and our operations teams.
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public-facing role. Hold a full driving licence.
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company’s growth
- Immediate interview for qualified candidates
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
As a business, United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
Resident Liaison Officer in Swanley employer: United Infrastructure
United Infrastructure is an excellent employer, offering a supportive work culture where Smart Meter Technicians can thrive in their roles across the Northumbrian Water region. With a focus on employee growth, the company provides comprehensive benefits such as a bike to work scheme, a company pension, and private medical insurance, ensuring that team members feel valued and secure in their positions.
