At a Glance
- Tasks: Coordinate projects, manage schedules, and liaise with clients to ensure smooth operations.
- Company: Join United Infrastructure, a fast-growing company transforming critical infrastructure across the UK.
- Benefits: Competitive pay, supportive team environment, and opportunities for professional growth.
- Other info: Dynamic workplace with a focus on innovation and teamwork.
- Why this job: Be part of impactful projects that enhance communities and utilities while developing your skills.
- Qualifications: Experience in planning or administration, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
- Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators.
- Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
As a Planner, your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to the deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of the latest updates. You will be required to make contact via email and telephone on a daily basis.
You will be responsible for all planning, administrative and customer liaison requirements for your assigned project, ensuring Total Mobile is always up to date and all data inputted is accurate to enable accurate reporting. Your responsibilities will include:
- Logging all new jobs onto Total Mobile.
- Acting as resident contact to arrange Validation Surveys and Post Inspection Surveys.
- Allocating relevant job codes to Site Managers for Validation and Post Inspection surveys.
- Responding to client queries regarding access to properties.
- Generating letters to residents at various points of the job workflow.
- Monitoring shared inbox if applicable to ensure targeted levels on emails requiring action are met.
- Providing admin support to the Disrepairs Team.
- Raising purchase orders as instructed.
- Attending client meetings as requested.
Qualifications
- Experience within a similar role.
- Strong experience of working within a fast-moving environment delivering a high quality and robust delivery service.
- Experience of working within a customer-facing environment.
- Proficient in the use of Microsoft Office applications (Outlook, Excel, and Word).
- Able to demonstrate an awareness and understanding of equality issues.
Planner/Admin in Hertford employer: United Infrastructure
United Infrastructure is an exceptional employer that prioritises employee growth and development within a supportive and collaborative work culture. Located at the heart of critical infrastructure projects, we offer our team members the opportunity to engage in meaningful work that directly impacts communities while enjoying competitive benefits and a dynamic environment that fosters innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Planner/Admin in Hertford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Planner/Admin role. Keep it concise and highlight your relevant experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates like you. Plus, it’s a great way to show your interest in being part of our dynamic team.
We think you need these skills to ace Planner/Admin in Hertford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Planner/Admin role. Highlight your experience in planning and administration, especially in fast-paced environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at United Infrastructure. Share specific examples of your past experiences that relate to the job description.
Showcase Your Communication Skills:Since you'll be liaising with clients and the team, it's crucial to demonstrate your communication skills. In your application, mention any relevant experiences where you effectively communicated with various stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at United Infrastructure
✨Know Your Stuff
Make sure you understand the role of a Planner/Admin inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing appointments and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in a fast-paced environment and customer-facing situations. Think about times when you successfully managed deadlines or resolved client queries, as these will resonate well with the interviewers.
✨Brush Up on Tech Skills
Since proficiency in Microsoft Office is crucial, make sure you're comfortable using Outlook, Excel, and Word. You might be asked to demonstrate your skills, so consider doing a quick refresher on how to create spreadsheets or manage emails effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s projects or team dynamics. This shows that you’re not just interested in the job, but also in how you can contribute to their success and fit into their culture.