At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and managing office logistics.
- Company: Join United Infrastructure, a dynamic leader in critical infrastructure solutions.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: We value inclusivity and are committed to making your experience positive.
- Why this job: Make a real impact by ensuring smooth operations and a welcoming atmosphere.
- Qualifications: Previous experience in reception or office coordination is a plus.
The predicted salary is between 27800 - 28000 £ per year.
Reception & Facilities Coordinator
Welcome to United Infrastructure – a dynamic company delivering critical infrastructure solutions across the utility and social sectors.
We are looking for a professional, organised, and customer‑focused Reception & Facilities Coordinator to join our team.
Responsibilities
- Act as the first point of contact for visitors, clients, and colleagues, welcoming and guiding them.
- Manage visitor passes, telephone calls, and client enquiries.
- Coordinate meeting room bookings, prepare rooms, and ensure refreshments and equipment are available.
- Handle all deliveries, incoming and outgoing mail, and courier services.
- Maintain a tidy reception area and client‑facing environment.
- Provide local information and assistance, including travel advice and booking recommendations.
- Execute regular checks of meeting rooms, kitchen areas, and communal spaces.
- Replenish office and kitchen supplies as required and manage office supplies ordering.
- Ensure meeting room equipment is operational, escalating issues where necessary.
- Coordinate contractor visits, maintenance schedules, and building access management.
- Support building access, including visitor passes and staff access cards, and manage visitor and disabled parking spaces.
- Liaise with facilities providers, security teams, and onsite management to maintain a safe workplace.
Qualifications
- Previous experience in reception, front‑of‑house, office coordination, or facilities support.
- Excellent interpersonal and communication skills.
- Professional, friendly, customer‑focused attitude.
- Strong organisational skills with the ability to manage multiple priorities.
- Independent work capability and effective teamwork.
- High attention to detail and problem‑solving ability.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Equal Opportunities Statement
At United Infrastructure, we are committed to making every interaction a positive and inclusive experience.
If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.
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Office Co-ordinator in Alness employer: United Infrastructure Power T&D Limited
At United Infrastructure, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As an Office Coordinator, you will enjoy a dynamic workplace that prioritises professional growth, offers comprehensive training, and encourages collaboration across departments. Located in a vibrant area, our company not only provides competitive benefits but also promotes a culture of respect and innovation, making it an excellent choice for those seeking meaningful employment.
Contact Details:
United Infrastructure Power T&D Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Co-ordinator in Alness
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at United Infrastructure Power T&D Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like United Infrastructure Power T&D Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Co-ordinator in Alness
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to United Infrastructure Power T&D Limited:Your cover letter is your chance to shine! Tell us why you want to work at United Infrastructure Power T&D Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at United Infrastructure Power T&D Limited!
How to prepare for a job interview at United Infrastructure Power T&D Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
