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- Tasks: Promote top-notch customer care and ensure smooth communication between residents and teams.
- Company: United Infrastructure, a fast-growing company tackling critical infrastructure projects.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while developing your customer service skills.
- Qualifications: Experience in customer service or a related field is a plus.
- Other info: Join a dynamic team with exciting career advancement opportunities.
The predicted salary is between 30000 - 42000 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Are you an experienced Resident Liaison Officer looking for a new challenge? Or do you currently work in retail or care and are looking to use your customer service skills in a rewarding environment? We are looking for candidates to promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team, enabling works to be managed effectively and proactively addressing any issues as they arise.
Responsibilities:
- Ensure that United Living HSE standards are met.
Resident Liaison Officer employer: United Infrastructure Ltd
Contact Detail:
United Infrastructure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research United Infrastructure and understand their projects and values. This way, you can show off your knowledge and how your customer service skills can help them deliver top-notch care to residents.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to keep everyone in the loop. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at United Infrastructure.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Resident Liaison Officer role. Highlight any customer service experience and communication skills, as these are key for the position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed resident relations or resolved issues in previous roles.
Showcase Your Communication Skills: Since strong communication is vital for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it reaches the right team. Plus, it shows you're proactive and keen to join us!
How to prepare for a job interview at United Infrastructure Ltd
✨Know Your Stuff
Before the interview, make sure you understand what a Resident Liaison Officer does. Familiarise yourself with United Infrastructure's projects and values. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role involves a lot of interaction with residents, be ready to share examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or improved communication, as this will highlight your suitability for the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ensure your answers are relevant to the role. This will demonstrate your communication skills and ability to engage effectively with others.
