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- Tasks: Engage with residents, manage communications, and ensure smooth project delivery.
- Company: Dynamic infrastructure company focused on impactful projects in utilities and social sectors.
- Benefits: Competitive salary, career progression, and a diverse work environment.
- Why this job: Make a real difference in communities while developing your career in property services.
- Qualifications: Excellent communication skills and experience in resident liaison or community engagement.
- Other info: Immediate interviews for qualified candidates; travel required.
The predicted salary is between 36000 - 60000 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled specialists delivers innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure and Social Infrastructure.
Utility Infrastructure involves designing, building and maintaining critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators. Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment and maintenance.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, with potential travel across Kent, Surrey and West Sussex.
You will ensure residents are aware of the works processes and communicate updates or changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel; you must have your own vehicle and a valid driving license.
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a contractor or in a client-side resident liaison/community engagement role, preferably within planned or reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public-facing role.
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company’s growth
- Immediate interview for qualified candidates
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
Resident Liaison Officer in Manchester employer: United Infrastructure Ltd
Contact Detail:
United Infrastructure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on LinkedIn. The more people you know, the better your chances of landing that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Research United Infrastructure, understand their projects, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your communication skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at United Infrastructure.
We think you need these skills to ace Resident Liaison Officer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Resident Liaison Officer role. Highlight your communication skills and any relevant experience in community engagement or property services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed resident relations or similar situations in the past.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've navigated challenging situations with residents or stakeholders. We love to see how you handle pressure and maintain professionalism.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at United Infrastructure Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key aspects of the role, such as communication with residents and managing expectations. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, excellent communication is crucial. Prepare examples of how you've effectively engaged with stakeholders in the past. Whether it’s through newsletters or face-to-face meetings, be ready to discuss how you’ve handled difficult situations and maintained positive relationships.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you would handle challenging scenarios with residents or clients. Think of specific instances where you successfully resolved issues and be prepared to share these stories. Highlight your resilience and ability to remain calm under pressure.
✨Be Ready to Discuss Travel and Flexibility
Since this role involves travel across South London and surrounding areas, be prepared to talk about your availability and willingness to travel. Mention your driving license and vehicle, and express your enthusiasm for being on the move and engaging with different communities.
