United Infrastructure Ltd in the UK is seeking a motivated Customer Care Manager to lead our utilities customer care team. You’ll mentor advisors, resolve complex issues, and ensure service excellence across phone, email, and digital channels.
This role emphasizes regulatory compliance, performance metrics, and continuous improvement, with a focus on supporting vulnerable customers and delivering positive customer journeys.
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Lead Customer Care Manager, Utilities & Social Infra in Horsham employer: United Infrastructure Ltd
United Infrastructure is an excellent employer, offering a competitive salary and benefits package alongside ample career progression opportunities within a supportive and collaborative work environment. As a Major Works Supervisor, you will play a vital role in delivering impactful projects that enhance homes and communities, while benefiting from ongoing training and professional development to further your career in the dynamic infrastructure sector.
