United Infrastructure is seeking an experienced Senior Resident Liaison Officer to lead a team of up to 12 RLOs. You will conduct regular site visits to occupied properties, drive excellent customer service, and ensure adherence to company procedures.
You will manage complaints, supply KPI-driven reporting, and nurture strong relationships with clients and the internal complaints team. Occasional resident events will be organised to facilitate clear communication.
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Senior Resident Liaison Lead – Occupied Homes in Dartford employer: United Infrastructure Ltd
United Infrastructure is an excellent employer, offering a competitive salary and benefits package alongside ample career progression opportunities within a supportive and collaborative work environment. As a Major Works Supervisor, you will play a vital role in delivering impactful projects that enhance homes and communities, while benefiting from ongoing training and professional development to further your career in the dynamic infrastructure sector.
