PiLON, part of the United Infrastructure Group, is seeking a Senior Resident Liaison Officer in London to lead and support the Resident Liaison Officers across sites. The role focuses on training, process consistency, and resident satisfaction while ensuring contract compliance.
You will work closely with the Resident Liaison Manager, reporting on KPIs, handling sensitive communications, and driving improvements in customer care for vulnerable residents in the social housing sector.
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Senior Resident Liaison Lead: Housing & Customer Care employer: United Infrastructure Group
United Infrastructure is an excellent employer, offering a dynamic work environment in Washington where teamwork and safety are paramount. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to essential infrastructure projects that make a real difference in the community.
Contact Details:
United Infrastructure Group Recruitment Team
