United Infrastructure in Warrington is seeking a Helpdesk Coordinator to manage incoming service requests, triage work orders in the CAFM system, and support delivery teams to meet SLAs and KPIs. You will handle frontline client inquiries, maintain clear communications with engineers and clients, and provide administrative support to ensure smooth service delivery.
A-level education and proficiency in Microsoft Excel/Office are required; CAFM experience is desirable.
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Helpdesk Coordinator: Drive Service Delivery & SLA Success employer: United Infrastructure Group
United Infrastructure is an excellent employer, offering a dynamic work environment in Washington where teamwork and safety are paramount. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to essential infrastructure projects that make a real difference in the community.
Contact Details:
United Infrastructure Group Recruitment Team
