We are looking for a Resident Liaison covering a kitchen and bathroom contract in Westminster. As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Qualifications
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
Additional information
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company’s growth
- Immediate interview for qualified candidates
A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more.
United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances
#J-18808-Ljbffr
Resident Liaison Officer employer: United Infrastructure Group Services Limited
At United Infrastructure, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters inclusivity and collaboration. Our HR Assistant role provides a unique opportunity to contribute to meaningful projects while benefiting from professional growth and development in the dynamic infrastructure sector. With a commitment to employee engagement and support, we ensure that our team members thrive in their careers while making a positive impact on communities across the UK.
Contact Details:
United Infrastructure Group Services Limited Recruitment Team
