At a Glance
- Tasks: Manage service requests and coordinate work orders to ensure efficient support.
- Company: Join United Infrastructure Connected, a leader in service delivery.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic team environment focused on high standards and continuous improvement.
- Why this job: Be the backbone of customer support and make a real difference.
- Qualifications: Strong organisational and communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
United Infrastructure Connected is seeking a Helpdesk Coordinator to manage incoming service requests, coordinate work orders and support delivery teams to meet SLAs and KPIs. The role requires strong organisational and communication skills to log tasks accurately and progress them through the appropriate channels. You will work with operational delivery teams to ensure efficient service delivery and maintain high standards of customer service, with awareness of policy, procedures and health.
Service Desk Coordinator - SLA & KPI Driven Support in Warrington employer: United Infrastructure Connected
United Infrastructure Connected is an excellent employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. Located in a vibrant area, the company provides competitive benefits and a supportive environment that encourages professional advancement, making it an ideal place for those seeking meaningful and rewarding employment in service delivery.
Contact Details:
United Infrastructure Connected Recruitment Team
